Ratings based on 23 Verified Reviews
4.4 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Wonderful hotel with one very unfriendly employee
Posted 13 Aug 2020 on HotelsAll employees at this hotel was very kind and helpful all the time, clean hotel room and everything was very good. They have really the best burger!! Perfect location to cruise around the area.
However, there was this one lady at breakfast buffet who was very inhospitable and unkind. She was not competent with the hotel rules. She charged full price for a breakfast cappuccino, which should’ve been 50% reduced. She even complained to the customers (us), that we wanted to pay for the coffee with our credit card, looking very grumpy. She even ignored us saying “Goodbye”. She also complained to us when we chose to sit in. 4-people table, when the whole breakfast buffet room was completely empty.
We were very happy with the hotel and recommended this place to friends to visit, however in the last minute our weekend mood was destroyed. She was the most unprofessional employee we’ve ever met.
However, in general it was a nice staying.
by A verified traveler from Canada
Posted 5 Jan 2020
Very helpful and friendly staff waited past their regular business hours to accommodate my late check-in. The hotel is well located by the river with ample parking and a great ambient.
by A verified traveler
Posted 18 Oct 2019 on Hotels
by A verified traveler
Posted 27 Jun 2019
Located on the Rhine. Great restaurant. No air conditioning in 90+F heat.
by A verified traveler from Ocala, Fl
Posted 20 May 2019 on Travelocity
Wonderfully maintained place to stay with lots of charm and a nice view of the Rhine. Staff are friendly and helpful. The spa is available but cost 8 euros which we didn't know about until the next morning.
by A verified traveler
Posted 12 May 2019 on Hotels
by A verified traveler
Posted 12 Dec 2018
by A verified traveler
To much stairs and no elevator
Posted 22 Oct 2018 on HotelsIt was good
Recommended
for Everyoneby A verified traveler
Fab find
Posted 19 Oct 2018This was a lovely hotel and the young man running it was extremely helpful. Plus the evening meal and breakfast were amazing.
by A verified traveler from PLEASANT GARDEN,NC
Posted 8 Oct 2018
Magnificent location,best meal I had during two week vacation in Germany and Austria. Bartender and waiter were the best.Would very highly recommend it to someone traveling to the Rhine River area.
