Ratings based on 979 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
Clean, helpful staff
Comment from Hotel Management
11 Jun 2024 by IBIS BUDGET BASEL CITY, Hotel Management
Dear Guest, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards
by A verified traveler
Posted 3 Jun 2024
Efficiency
Comment from Hotel Management
11 Jun 2024 by IBIS BUDGET BASEL CITY, Hotel Management
Dear Guest, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards
by A verified traveler
Posted 2 Jun 2024
Convenient to train station. No frills but adequate. Comfortable bed.
Coffee was about $4 US..
Comment from Hotel Management
2 Jun 2024 by FO Team, Hotel Management
Dear guest, we very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. We will for sure share your comments with the concerning staff. We strive to improve continuously the quality of our services. We hope your next visit will be as pleasant as the previous one. Best regards
by A verified traveler
Posted 23 May 2024
Amazing
Comment from Hotel Management
24 May 2024 by IBIS BUDGET BASEL CITY, Hotel Management
Dear guest, we very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. We will for sure share your comments with the concerning staff. We strive to improve continuously the quality of our services. We hope your next visit will be as pleasant as the previous one. Best regards
by A verified traveler
Posted 21 May 2024
Comment from Hotel Management
11 Jun 2024 by IBIS BUDGET BASEL CITY, Hotel Management
Dear guest, we thank you very much for taking the time to write us after your stay at the ibis budget Basel City, and we sincerely regret that the services provided did not meet your expectations. We apologize for the inconvenience this caused. The hotels of the Ibis Budget brand do everything in their power to offer you the best quality of service for each of your stays. Your opinion is therefore of the greatest interest to us. In addition, we can assure you that we will take the necessary measures to improve the quality of the specified services in the long term. Thank you again for your comments. We hope to regain your trust on one of your next overnight stays and look forward to seeing you again soon. Sincerely
by A verified traveler
Posted 17 May 2024
Staff is great
Comment from Hotel Management
18 May 2024 by Ibis Budget Basel City, Hotel Management
Dear Shui Han Viola, Thank you for your kind words regarding our staff. We are delighted to hear that you had a positive experience with us. Our team always strives to provide excellent service to all our guests. Should you need anything during your next visit, please do not hesitate to let us know. Team Ibis Budget Basel City
by A verified traveler
Posted 16 May 2024
Convenient location
Comment from Hotel Management
16 May 2024 by IBIS BUDGET BASEL CITY, Hotel Management
Dear Guest, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards
by A verified traveler
Posted 8 May 2024
The front desk staff were very helpful and welcoming. The room was kept clean and the facilities were exceptionally splendid.
Comment from Hotel Management
13 May 2024 by the Ibis Budget Team, Hotel Management
Dear Guest, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards
by A verified traveler
Posted 29 Apr 2024
Small room , good for a budget. Staff was more than helpful.
Comment from Hotel Management
30 Apr 2024 by Ibis Budget Basel City, Hotel Management
Dear guest, we very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. We will for sure share your comments with the concerning staff. We strive to improve continuously the quality of our services. We hope your next visit will be as pleasant as the previous one. Best regards, ibis Budget Basel City Team
by A verified traveler
Posted 9 Apr 2024
Comment from Hotel Management
10 Apr 2024 by Ibis Budget Basel City, Hotel Management
Dear guest, we very much appreciate your comments regarding your stay at the ibis budget Basel City. It is always a pleasure to receive positive feedback. We will for sure share your comments with the concerning staff. We strive to improve continuously the quality of our services. We hope your next visit will be as pleasant as the previous one. Best regards
