Ratings based on 999 Verified Reviews

4.2 out of 5
87% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jun 2024
5 out of 5
by A verified traveler

Posted 31 May 2024
Our room, a family suite, is spacious, clean, and the beds are comfy. The staff has been friendly and professional.
5 out of 5
by A verified traveler

Posted 30 May 2024
Great service, clean
3 out of 5
by A verified traveler from Ceresco

Posted 9 May 2024
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5 out of 5
by A verified traveler

Posted 8 May 2024
Loved this place!
1 out of 5
by A verified traveler

Posted 17 Apr 2024
Couldnt make trip due to illness and hotel wouldnt reschedule
Comment from Hotel Management
20 Apr 2024 by Willow, Hotel Management
Howls! Who did you contact in regards to rescheduling?
5 out of 5
by A verified traveler

Posted 13 Apr 2024
It was magical, kids had so much fun!
Comment from Hotel Management
20 Apr 2024 by Willow, Hotel Management
Thank you so much for staying with us! We hope to have you back soon!
3 out of 5
by A verified traveler

Posted 16 Mar 2024
Water park was a bit disappointing if you’ve been to other lodges - much smaller, fewer slides and no wave pool. Internet was very slow. Room was clean and adequate for our family of 5.
Comment from Hotel Management
19 Mar 2024 by Willow, Hotel Management
Thank you so much for your feedback! I will forward your feedback to the appropriate departments.
5 out of 5
by A verified traveler

Great getaway with littles ones!

Posted 7 Mar 2024 on Hotels
Great little family getaway! Went with out 5yo + 2yo, stayed at the kid cabin room. Great room set up to be a little separated from the kids at night. Easy check in and text message system. Lots of fun activities for the kids during the day. Kids loved the waterpark and arcade. Decent food options, we ate at all the different places
Comment from Hotel Management
9 Mar 2024 by Willow, Hotel Management
Thank you so much for staying with us! We hope to have you back soon! :)
1 out of 5
by A verified traveler from New Bethlehem

Posted 7 Mar 2024
Comment from Hotel Management
29 Mar 2024 by Willow, Hotel Management
Howls! I am sorry to hear that your stay did not go well. We would love to hear what happened if you would be able to elaborate on it? You can text Willow or email us at saninfo@greatwolf.com