Ratings based on 271 Verified Reviews

3.6 out of 5
3.5 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 26 Apr 2024
Stayed for 2 nights, room what not cleaned
Comment from Hotel Management
29 Apr 2024 by The Broadway Park Hotel Team , Hotel Management
Thank you for leaving your feedback. I'm sorry to read that you did not enjoy your stay with us. We strive to ensure all guests enjoy their stay and receive the best standards from us and I'm sorry we failed to meet these on this occasion. Please feel free to contact us directly at the hotel so we can discuss exactly what went wrong so we can properly address the issues and we hope we can welcome you back in the future to show you the improvements we have made. Kindest Regards,
4 out of 5
by A verified traveler

Posted 23 Apr 2024
Comment from Hotel Management
29 Apr 2024 by The Broadway Park Hotel Team , Hotel Management
Thank you for your review. Kindest Regards,
4 out of 5
by A verified traveler

Posted 18 Apr 2024
Several red squirrels on the property grounds which we fed.
Comment from Hotel Management
29 Apr 2024 by The Broadway Park Hotel Team , Hotel Management
Thank you for your review. I'm happy to read that you enjoyed your stay at the Broadway Park Hotel and you enjoyed feeding the red squirrels on site! We hope we can welcome you back soon for another great stay! Kindest Regards,
1 out of 5
by A verified traveler

Posted 9 Apr 2024
Comment from Hotel Management
30 Apr 2024 by Naomi Wareham, Receptionist, Hotel Management
I'm sorry to read that you did not enjoy your stay with us at The Broadway Park Hotel. All feedback is very important to us so if you wish to discuss this further please feel free to contact us directly at the hotel. We hope we can welcome you back in the future to show you the improvements we have made. Best Wishes,
4 out of 5
by A verified traveler

Posted 24 Mar 2024
The hotel was a lovely building, but needed a little work on the grounds. The staff were very friendly and accomodating and the breakfast had a lot of choice. The room was nice but a little noisy due to thin wall. A good base to see the island from.
Comment from Hotel Management
29 Apr 2024 by The Broadway Park Hotel Team , Hotel Management
Thank you, Mike, for your feedback. I'm happy to read that our staff were accommodating during your stay and the feedback you have left is valuable to us and much appreciated as we are always trying to improve. We hope we can welcome you back in the future to show you the improvements we have made. Kindest regards,
3 out of 5
by A verified traveler

Posted 17 Mar 2024
The room we had was in the main, older part of the building which had single glazing so could have been improved by double glazing. The fixtures and fittings of the room were dated and we had no bedside lights and a very small tv … the remote for which didn’t work as the battery casing was missing and cellotaped on …. But the reception replaced it for a working one the minute we asked. The overall feeling was that it’s a bit dated but the grounds were lovely …. Parking ample and free ….
Comment from Hotel Management
29 Apr 2024 by The Broadway Park Hotel Team , Hotel Management
Dear Polly, thank you so much for leaving us your review. We are always looking to improve therefore your feedback is very important and valuable to us. I'm very sorry to read that not everything was to your expectations as we strive to ensure all of our guests have the best experience possible. We hope we can welcome you back to the Broadway Park Hotel soon to show you the improvements we have made. Kindest Regards,
5 out of 5
by A verified traveler

Posted 16 Mar 2024
It’s a beautiful old building in a lovely place nice and quiet with easy access to the main roads I will definitely stop there again
Comment from Hotel Management
29 Apr 2024 by The Broadway Park Hotel Team , Hotel Management
Thank you Graham for such a wonderful review. I'm so pleased to read that you enjoyed the building and the quiet grounds. We look forward to welcoming you back soon for another 5* stay! Kindest Regards,
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Dec 2023 on Hotels
5 out of 5
by A verified traveler

Posted 30 Oct 2023
Was only on the island for one night on family business, the Broadway was perfectly adequate for our needs, clean comfortable beds, beautiful grounds, friendly, pleasant and courteous staff and extremely good value.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Oct 2023