Ratings based on 36 Verified Reviews

3.6 out of 5
90% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jul 2019
1 out of 5
by A verified traveler

Posted 1 Jul 2019
They called you at 2am just to get back the iron and the board. The iron board that they provide was was also broken.
Comment from Hotel Management
2 Jul 2019 by Jo Gin, Hotel Management
Dear Sir, We are very sorry for this incident. Management will review the case and add extra irons and boards to share around. Thanks you for your review.
2 out of 5
by A verified traveler

Not the best.

Posted 19 Apr 2019 on Hotels
General condition of our bedroom was abysmal. Paint peeling off the wall, lots of stains and holes in the bedsheets and towels (both were clean but covered in stains that obviously couldn't come out). The bathroom was okay - a bit newer and fairly clean. There were a lot of hotels in the area so I'd recommend checking them out instead. We only used this hotel as a stopover to get to the airport more easily in the morning but I wouldn't stay again.
4 out of 5
by A verified traveler

Posted 19 Mar 2019 on Hotels
19/1-24/1i stay again at My Dream but I forgotten to take back my hoddie at reception there so I call up they said they found and will keep for me . This time when I went to again they said they lost it . They found it and they lose it that mean their insider are theft who stolen my hoddie will you again in this hotel?
Comment from Hotel Management
8 Apr 2019 by Jo, Hotel Management
Dear Sir, We are so sorry that we had miss communication with you, we had keep your jacket from Dec 2018 until now. We had send whatapps to you after you second stay with us but no respond. If you see this message, kindly call 089208228 so we can arrange. Glad that you post this, hopefully this time we find you well. Thanks.
5 out of 5
by A verified traveler

Good

Posted 24 Jan 2019 on Hotels
Walking area for food
3 out of 5
by A verified traveler from west malaysia

Posted 21 Oct 2018
lighting in the room is too dime Sound proof is poor, noises from the corridor / outside hotel to be kept low after midnight. Staff and contractor counting bedsheets wld be good if relocated to another area instead of along the corridor
4 out of 5
by A verified traveler

Posted 17 Oct 2018 on Hotels
Nice will stay again for next trip
1 out of 5
by A verified traveler from Sibu, Sarawak

Worst experience ever

Posted 24 Jul 2018
The hotel is worn, the replaced clean bed sheets still looks dirty, the room smelled really bad, the sink was blocked, they don't do daily cleaning if you stay more than one night. The worst of all was there was no lift. I didn't know there was no lift in this hotel, if I knew I would definitely avoid it because I had 2 senior citizens with me, they had to walk up the stair several times a day. During the last day I had to hand carry all their big luggage down the staircase. I don't think I will ever return to this hotel again.
2 out of 5
by A verified traveler

Think twice before staying there

Posted 13 May 2018 on Hotels
The hotel corridors smelled really badly. Thete was no soap/towels/paper to wash you hands with in the wc. Lots of restaurants in the area, but everything stank of humidity, fish and suers so one’s appertite was very limited.
3 out of 5
by A verified traveler

Posted 24 Mar 2018 on Hotels
Staff dunno wat happen n keep on asking u extend when u already book 2 nite
Comment from Hotel Management
4 Apr 2018 by Fatimah, Hotel Management
Dear Guest, We are sorry about this, will be more aware. Warmest regards Fatimah -Receptionist
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