Ratings based on 12 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jul 2023
The staff was very nice but it's in an inconvenient area, the room had a lot of bugs and the amenities like the WiFi, AC and refrigerator did not work very well
by A verified traveler
Posted 21 Sep 2022
very good place to stay provided you have own transport
by A verified traveler
Posted 20 Apr 2019
Comment from Hotel Management
24 Apr 2019 by Baina, Hotel Management
Thank you for your stay & positive feedback. I believe you had a wonderful journey here in Sandakan generally. We wish to serve & welcoming you again in the future>
Baina
Hotel Manager
by A verified traveler
Posted 13 Sep 2018 on Hotels
Comment from Hotel Management
24 Apr 2019 by Baina, Hotel Management
Thank you for your stay & positive feedback. It is our pleasure to serve you & hope we meet again in the future.
Baina
Hotel Manager
by A verified traveler
Posted 18 Jan 2018 on Hotels
Comment from Hotel Management
24 Apr 2019 by Baina, Hotel Management
Thank you for your stay & positive feedback. It is our pleasure to serve you and hope we meet again in the future.
Baina
Hotel Manager
by A verified traveler
Comfy hotel. Lack of staff
Posted 14 Jan 2018 on HotelsThe restaurant has closed down but they should have informed me because my booking has included breakfast.
But one of the staff has
by Jin H. from Vancouver, BC
Exceptional staff...
Posted 12 Dec 2017 on HotelsThe hotel was not notified of my booking, so there was no room for us when we arrived. We were offered an upgrade while they sorted out the mess. our stay was comfortable, and Syafiqa (Fifi) at the front desk was exceptionally helpful. She always had a bright smile for you.
Recommended
for Everyoneby A verified traveler from uk
nice hotel ,not a great location
Posted 2 Feb 2017 on Orbitz
Pros: clean , good value ,nice staff very helpful
Cons: maybe a porter for cases
Location: not great location but there is shops and things around
the hotel overall was generally good and would recommend for only maybe a day or two max,the reason being it was to far away from the centre.it costs 30 rm to get into town and 30 back.there are shops and places to eat nearby but they tend to cater for the asian market and are more like cafes.we had no fridge in room which again was an issue breakfast was good and finally we stopped in a room with no window which l knew when we booked but l would prefer a window in future.we were ther for 4 days in all.
by Kirsten
Posted 27 Jul 2017 on Hotels
by Bo
Posted 16 Mar 2017 on Hotels
Det sämsta hotellet jag har varit på ,ligger mitt i ett industriområde mitt i ingenstans!hade bokat fem nätter ,men lämnade hotellet efter en natt.lita inte på tidigare beskrivningar av hotellet som säger att det finns en pool på hotellet, det är bluff !
