Ratings based on 7 Verified Reviews

3.7 out of 5
100% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

So so ok

Posted 27 Jun 2020 on Hotels
Hotel currently having some renovation & maintenance works
Comment from Hotel Management
1 Jul 2020 by Bella, Hotel Management
Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Bella!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Aug 2018 on Hotels
4 out of 5
Recommended
for Students
by A verified traveler from Wels, Austria

Nice stay but a bit outside of town

Posted 5 Nov 2015
Pros: The room was very comfortable and I had a good rest.
Cons: The service at the Spa could be really improved a lot.
I really had a nice stay at the hotel but I would not try out there Spa again. The room was very comfortable, an early check-in was possible, the food was okay and breakfast could be improved. The experience at the Spa was bad since they charged me a foot massage of an 60min and it is duration was much shorter.
4 out of 5
by A verified traveler

Boutique hotel outside of city centre

Posted 24 Oct 2015 on Hotels
A bit outside of downtown Sandakan, you need to take taxi for your every move. The hotel is in a great condition and has a boutique hotel vibe. The room is spacious and clean. The bed was a bit small for us, my husband's feet was off from the bed while sleeping (he is 1.83m). The wi-fi connection is strong. The staff was helpful all the time. Spa facilities are available.
4 out of 5
by Koh

This traveler left a rating score only Posted 8 Sep 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane, Australia

Comfortable hotel away from town centre.

Posted 7 Aug 2014
Pros: The staff were unfailingly friendly and helpful.
Location: Sandakan is an interesting town but most people come here to visit Sepilok where the orang-utans, sun bears and rainforest discovery centre are.
This is a new hotel and seemed half empty when I was there. The staff went out of their way to be helpful and the room was well-furnished and comfortable. It is a fifteen minute walk from town but there are plenty of buses and minibuses if you don't feel like walking. The restaurant food is a bit limited but this will probably improve once there are more guests. The television in the restaurant was always switched to HBO ( an English language channel) on my arrival which you may or may not appreciate!
3 out of 5
by A verified traveler

Net niet

Posted 8 Feb 2015 on Hotels
WiFi werkte niet of slecht. Personeel erg vriendelijk maar niet op de hoogte. Uit het centrum maar goed bereikbaar met de busjes. Goed verblijf.