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"This hotel was amazing. It had everything on site, that we barely had to leave the resort. Between the Starbucks and the ABC stores, we had everything available when we needed it. This hotel also had some amazing restaurants. We ate at Tropics daily. The staff were all friendly for the most part. I would just be cautious of the Activity Center. My family and I wanted to book a tour to the Dole Plantation and were instead given an 8-hour tour of the island with only a 30-minute stop at the Dole Plantation. This really ruined our day as we had no time to do anything there but get an ice cream and leave. Monika spent about 2 hours making the reservations for 5 of us and conned us into a 2-hour time share presentation that we all had to attend in order to receive a discount. Unfortunately, she was not very clear of any of this, and we were left with a wasted day. Thankfully, we met a kind man named Cotton that was able to fix the issues she created and, although we weren't able to get our time back, we did get our money back and suggestions for a different tour to take in the future, All in all we had a great time at this resort between swimming in 3 different pools, the lagoon and the ocean. "

"i should have visited the hotel a long time ago."

"Beautiful property. For families traveling with a stroller they do have an accessible ramp to the right of the man entrance. "

"Excellent, helpful staff from the minute I exited my car. Staff during breakfast couldn’t be any more nice nor friendly. We had an amazing time. Beach access was literally across the street, with great beach amenities. Just a tip, cheaper to purchase chairs and umbrella from a small beach front store than beach rental place."

"Breakfast was good. Staff were helpful and accommodating. The WIFI was not good all the time. I had to use my data from my cell phone daily so I could use my iPad. It was convenient to us the public transit as the hotel is on the route to the airport & Diamond Head."

"it was great"

"Staff was very helpful & attended before hand request with rubber mat for tub & handicap chair for shower"

"Not happy. The view??? We see parking garage and loud music until1am "

"Couldn’t be happier with the room quality size and cleanliness however amenities were a whole other story. The dining available in the hotel was great but we didn’t frequent the cafe after our first time as the staff were so rude and unfriendly. Furthermore we were told we could not order a drink and take it up to our room which seemed insane (we wanted mimosas in our room while getting ready for our wedding) no room service available despite the website mentioning it. Staff clarified and told us NO. with these things alone I would have chosen another hotel all together."