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Sheraton Waikiki

Photo gallery for Sheraton Waikiki

Featured Image
Beach nearby, sun loungers, beach umbrellas, snorkeling
2 outdoor pools, open 8:00 AM to 8:00 PM, cabanas (surcharge)
2 outdoor pools, open 8:00 AM to 8:00 PM, cabanas (surcharge)
2 outdoor pools, open 8:00 AM to 8:00 PM, cabanas (surcharge)

Overview of Sheraton Waikiki

Sheraton Waikiki

4 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
2255 Kalakaua Ave, Honolulu, HI, 96815

Explore the area

  • Popular LocationWaikiki Beach1 min walk
  • Popular LocationRoyal Hawaiian Center2 min walk
  • Popular LocationInternational Market Place5 min walk
  • AirportHonolulu, HI (HNL-Daniel K. Inouye Intl.)14 min drive

Choose dates to view prices

About this area

Honolulu

Sheraton Waikiki is located in Waikiki, a neighborhood in Honolulu, and is in the entertainment district and near the beach. Royal Hawaiian Center and Ala Moana Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Waikiki Beach and Magic Island. Traveling with kids? Consider Honolulu Zoo, or check out an event or a game at Stan Sheriff Center. Looking to get your feet wet? Scuba diving, parasailing and sailing adventures can be found near the property. Guests appreciate the hotel's central location.

What's nearby

  • Waikiki Beach - 1 min walk
  • Royal Hawaiian Center - 2 min walk
  • Waikiki Beach Walk - 3 min walk
  • International Market Place - 5 min walk
  • Fort DeRussy - 8 min walk

Getting around

  • Daniel K. Inouye Intl. Airport (HNL) - 14 min drive

Restaurants

  • RumFire – Beachfront restaurant with a bar offering Asian cuisine. Serves lunch and dinner daily, happy hour available.
  • Edge of Waikiki – Poolside cocktail bar offering Asian cuisine. Open daily.
  • Kai Market – Pool-view restaurant. Serves breakfast and dinner daily.
  • Hapas Pizza – Open daily.
  • Honolulu Coffee Company – Open daily.

About this property

Sheraton Waikiki

Beach spa retreat walking distance from Royal Hawaiian Center
Spend the day catching some rays at the nearby beach, relaxing by one of Sheraton Waikiki's 2 outdoor swimming pools, or pampering yourself at the full-service spa. All 1636 rooms offer comforts like pillowtop beds and down comforters, plus lanais and LCD TVs with satellite channels. WiFi, coffee makers, and free newspapers are among the other amenities available to guests.
Sheraton Waikiki offers 1636 accommodations with safes and complimentary newspapers. Rooms open to lanais. Pillowtop beds feature down comforters. 35-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Khakara has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 35.00 per day)
  • Valet parking on site (USD 45.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 35.00 per person
  • 1 restaurant and 1 coffee shop/café
  • 2 poolside bars and 1 bar/lounge

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Aerobics classes
  • Canoeing
  • Children's pool
  • Designer stores
  • Full-service spa
  • Shopping
  • Snorkeling
  • Surfing/boogie boarding

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Languages spoken

  • English
  • Japanese
  • Korean

Business services

  • Business center
  • Computer station
  • Conference space (26400 square feet)
  • Meeting rooms - 19

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 35-inch LCD TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Mini-fridge

Outdoor space

  • Lanai

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests are requested to provide their estimated arrival details in advance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 120.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 48.28 per accommodation, per night
The resort fee includes:
  • Fitness/yoga classes
  • Internet access
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 35.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 35.00 per day
  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE/TA-069-973-6064-01
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool
Children under 12 years old are not allowed in the spa without adult supervision
Guests under 12 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sheraton Hotel Waikiki
Sheraton Waikiki
Waikiki Sheraton
Honolulu Sheraton
Sheraton Honolulu
Sheraton Hotel Honolulu
Sheraton Waikiki Hawaii/Honolulu
Sheraton Waikiki Honolulu
Sheraton Waikiki Hotel Honolulu
Sheraton Waikiki Hotel
Sheraton
Sheraton Waikiki Hotel
Sheraton Waikiki Honolulu
Sheraton Waikiki Hotel Honolulu

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 720 out of 1272 reviews
5 - Excellent 57%
Rating 4 - Good. 319 out of 1272 reviews
4 - Good 25%
Rating 3 - Okay. 108 out of 1272 reviews
3 - Okay 8%
Rating 2 - Poor. 68 out of 1272 reviews
2 - Poor 5%
Rating 1 - Terrible. 57 out of 1272 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to wait 3pm since they won't let us early check-in even though we got there early in the morning...
Stayed 5 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and amenities!
Stayed 7 nights in Nov 2021

4/5 Good

Traveled with partner
Liked: Property conditions & facilities
Best view! Rooms are clean
Stayed 3 nights in Nov 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the Sheraton Waikiki. I have come maybe a dozen times over the last 5-6 years. This trip was great. I came in July and Oahu was overrun by mainlanders and kids but this was normal again, thank goodness. The only blip was I somehow booked my ocean front room with two beds instead of a king as I always do. The woman at the front desk was rude, mean and not empathetic at all. She refused to help. I asked for the manager who at least found a partial ocean front. A decent compromise but it would have been better had the woman not been so rude and tried to help. I was polite and took blame for my mistake during booking. It was odd and unnecessary. The manager said they would call me if any ocean front opened up but we never heard from the desk. Oh well. Partial ocean front was nice enough. The rest of the staff - Avis, pool, restaurants and housekeeping were all exceptional as always. One bad apple…
Stayed 6 nights in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place and good Profesional staffs
Stayed 5 nights in Nov 2021