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Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Desk, blackout curtains, iron/ironing board, free cots/infant beds

Guest reviews

3.8/5 Good
1,034 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Pet Friendly
Air Conditioning
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationAloha Stadium6 min drive
AirportHonolulu, HI (HNL-Daniel K. Inouye Intl.)7 min drive
Popular LocationUSS Arizona Memorial10 min drive
Popular LocationHickam Air Force Base11 min drive

Choose dates to view prices

  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

    4.5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    4.7/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

    4/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

    3.7/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)
  • Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)
  • Standard Room, 1 King Bed, Accessible, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 2 Double Beds, Accessible, Non Smoking (Pet Friendly)

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds, Accessible, Non Smoking (Pet Friendly)
  • Standard Room, 2 Double Beds, Accessible, Non Smoking

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds, Accessible, Non Smoking

About this area

Honolulu

Best Western The Plaza Hotel is located near the beach and in an area with good airport proximity. The area's natural beauty can be seen at Ala Moana Beach Park and Waikiki Beach, while Honolulu Zoo and Waikiki Aquarium are popular area attractions. Looking to enjoy an event or a game while in town? See what's happening at Aloha Stadium or Stan Sheriff Center. Spend some time exploring the area's activities, including golfing.

Visit our Honolulu travel guide
Map
Popular Location

What's nearby

  • Aloha Stadium - 6 min drive
  • Honolulu Harbor - 8 min drive
  • USS Arizona Memorial - 10 min drive
  • Hickam Air Force Base - 11 min drive
  • USS Missouri Memorial - 14 min drive

Getting around

  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 7 min drive

Restaurants

  • Where to eat
  • Venue 1 – Serves breakfast and dinner.

About this property

Best Western The Plaza Hotel

Eco-friendly Honolulu hotel in Western Honolulu with free breakfast
A restaurant, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and conference space. All 274 rooms provide conveniences such as fridges and microwaves, plus coffee/tea makers and LCD TVs with cable channels. Other amenities available to guests include free newspapers, free local calls and hairdryers.
Best Western The Plaza Hotel offers 274 forms of air-conditioned accommodation with free newspapers and coffee/tea makers. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

35-inch LCD televisions come with premium cable channels and pay-per-view films. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of We Care Clean - Best Western
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free Internet access
  • Available in some public areas: Free WiFi and wired Internet
  • WiFi in public areas is free with a 3-device limit

Parking and public transport

  • Self parking: USD 30 per night
  • Electric car charging station

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Japanese

Business services

  • Business centre
  • Meeting rooms
  • Conference space (2590 square feet)

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 35-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board

Policies

Check-in

Check-in between 3:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30 per pet, per night
Dogs and cats only
Up to 20 lb/9 kg

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per stay.
Free cots (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: USD 30 per night
  • Pet fee: USD 30 per pet, per night
  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-207-605-9648-01
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-out is available
Each guestroom is kept vacant for a minimum of 72 hours between bookings
The property affirms that it follows sanitisation practices of We Care Clean - Best Western guidelines
The property affirms that it adheres to the SafeStay (AHLA - USA) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 3-device limit

Frequently asked questions

Can I cancel my reservation for free at Best Western The Plaza Hotel and receive a full refund?
Yes, Best Western The Plaza Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western The Plaza Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
Yes, this property allows cats and dogs with a maximum weight of up to 9 kg per pet. There's a fee of USD 30 per pet, per night.
How much is parking at this hotel?
Self-parking is available for USD 30 per night.
What time is check-in at this property?
Check-in is from 3:00 PM to midnight.
What time is check-out at this hotel?
Checkout is at noon.
Where is this hotel located?
Located in Western Honolulu, this eco-friendly hotel is 1.2 mi (1.9 km) from Navy Marine Golf Course and 2.9 mi (4.6 km) from Honolulu Harbor. Keʻehi Lagoon Beach Park and Moanalua Gardens are also within 3 miles (5 km).

Guest reviews

Overall score and ratings for Best Western The Plaza Hotel

3.8
5 - Excellent
299
4 - Good
412
3 - Okay
201
2 - Mediocre
87
1 - Poor
35
4.1
Cleanliness
4.2
Service and Staff
3.9
Amenities
3.7
Property condition

1/5

  • Disliked: Staff & service, amenities, property conditions & facilities

1. In any case the breakfast should be balanced. There should be protein, vegetables, fruits, yougurt. But due to COVID-2019 management decided to save money. It was just an excuse for them not to give normal meal. Is it difficult to boil eggs or sausages? Instead we got junk food (sweet bar, sweet muffin, sweet oranges) or order boxes (like on board of aircrafts) 2. The hotel was almost empty. We just asked to prolong our staying for two hours due to our flight had delayed. We were offered to pay for late checkout. SHAME FOR THE MANAGEMENT. They are not flexible people, they are robots. They don't respect their clients. We will never stay here.

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value! Convenient for travellers

Convenient for a quick stay-over to next location.Great price for all that was included. Staff were informative, Shuttle service was great, Breakfast was unbelievable.Many options including gluten free. Be aware Store in lobby closed early. MacDonald's next door. Entry to rooms was outside and difficult to get luggage up stairway. Poor lighting in central courtyard was .

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Staff & service

Stayed 1 night in Mar 2020

3/5

    This traveler didn’t leave comments with their review
    Stayed 4 nights in Mar 2020

    1/5

    • Disliked: Staff & service, property conditions & facilities, room comfort
    Taken Advantage Of In Times of Crisis!!!

    Unfortunately, we were only checked into the hotel for 1 hour. We were to stay 1 night but had to leave because we were told by Hawaii government that they would be closing the borders the next day due to covid-19. Any visitors in the state or coming into the state would have to remain quarantined in their hotels for 14 days. Not wanting to be, and not able to afford to be there for 2 weeks, we quickly checked out to get back to airport to find a flight out. We were leaving on request of the government, not something under our control but they charged us for our 1 night anyway even though we were not there for more than an hour. I investigated policies at other hotels and found that many were waving cancellation fees due to the Govenor’s request. Not this hotel! We respected your state’s request, and then felt taken advantage of by your lack of consideration due the unusual circumstances. Sorry can not comment on condition, cleanliness or comfort of hotel since we were only there for 1 hour.

    Stayed 1 night in Mar 2020