Ratings based on 11 Verified Reviews
3.2 Room cleanliness
3.7 Service & staff
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Feb 2024
Comment from Hotel Management
11 Feb 2024 by Malou, Hotel Management
Thank you sir for your generous review. We look forward to seeing you again in the near future.
by A verified traveler
Posted 27 Jan 2024
Toilet didn’t flush well
Comment from Hotel Management
11 Feb 2024 by Malou, Hotel Management
We apologize for the inconvenience it caused you but it may have been caused by the plenty of tissue paper flushed in the toilet bowl that consequently caused clogging of the drainage pipes.
by A verified traveler
Posted 7 Jan 2024 on Hotels
by A verified traveler
Posted 29 Dec 2023
The place is good but we had a problem with the staff. They accommodated other guests in the attic without our knowledge. They just called us to let us know. We rented the whole house and we didn't know there was a 3rd floor. I feel not comfortable. We offered to the staff that we we will pay for the 3rd floor just to make them move to the other place. We don't have any problem with the staff and the place is good. Im supposed to give a 5 star but because of what happened Im just giving 4 stars overall. Hoping this will help them make sure that they will not make double-book next time.
by A verified traveler
Posted 2 Jul 2023 on Hotels
by A verified traveler
Posted 10 May 2023
The staff tried her best to run the place and best service she could but there was no other person to assist her, till the next morning she had a helper to help with breakfast.
The place was ghosted and the pool was not maintained.
Breakfast was ok! I am not the kind of person that expects too much but at least i saw how the lady tried her best to assist. We ended up checking out early and only stayed a night out of 3 so we can move on. It could have been or maybe at one time a nicer more fun to stay and still recovering from the pandemic. The room was I expected, clean and very quite. The location is away from the hustle and bustle of the other locations.
by A verified traveler
Posted 8 May 2023
The property's location is convenient and the staff are very accommodating.
Hope they would open their restaurant soon.
Comment from Hotel Management
8 May 2023 by Malou, Hotel Management
Thank you for giving us a 4/5 rating. And we appreciate your taking time out to write a review which is kind and generous.We hope to see you again in the near future when the restaurant is already open.
by A verified traveler
Posted 21 Apr 2023
Booked several rooms. No refrigerator in some rooms, no coffee maker. Electrical outlets not working. Noise from road was overwhelming. Staff not communicating - no warm hand reports between shifts, however, staff are nice and do whatever they can with what they have.
by A verified traveler
Posted 17 Apr 2023
No ready toiletries and towel in the room, until the check out time, they did not deliver not even just a single floor mat at the CR's door
by A verified traveler
Posted 31 Dec 2022 on Hotels
