Ratings based on 313 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Great location, well maintained and staff were mostly helpful. If you have a car they do valet parking which is nice and they are quick to retrieve your car when you need it.
Comment from Hotel Management
21 May 2024 by ZENIT CONVENTO, Hotel Management
Dear John, Thank you very much for your confidence during your stay in San Sebastian, what a pleasure to read your words! Thank you very much for your words and for your rating, we try to take care of every aspect. We look forward to welcoming you on your next visit to the city.Nerea Manzano Manager of Zenit Convento San Martín
by A verified traveler
Posted 19 May 2024
They have a bath tab big enough to bathe, which is very great unique quality of the hotel
Comment from Hotel Management
21 May 2024 by ZENIT CONVENTO, Hotel Management
Dear Mitsuki ,Thank you very much for your confidence during your stay in San Sebastian. We couldn't be happier to read your review. Thank you very much for your kind words and for your review, we want this to become your home in San Sebastian and we hope to see you again soon! Nerea Manzano Director of Zenit Convento San Martín
by A verified traveler
Posted 14 May 2024
It’s a lovely hotel, there was some confusion over what a double room should be which ended up upgrading over as we wanted a double bed. There was also confusion at checkin when we were told breakfast was included which it wasn’t. It’s a very convenient location and we walked everywhere. The pool on the roof wasn’t open when we went up there but sun loungers were all out to use. Apart from breakfast we didn’t eat in the hotel so can’t comment on the food. I would suggest reading all small print very carefully (re single and double beds and breakfast).
Comment from Hotel Management
17 May 2024 by ZENIT CONVENTO, Hotel Management
Dear Naz, Thank you for choosing us for your stay in San Sebastian. We are glad to hear that you liked the facilities and the location of our hotel. Regarding the type of bed, thanks to your comment we have checked all the platforms and the correct information appears. We hope to continue sharing more moments together. Nerea Manzano. Director Zenit Convento San Martin
by A verified traveler
Posted 12 May 2024
Very clean and friendly staff
by A verified traveler
Posted 2 May 2024
The hotel was really nice. Walkable to everything.
Comment from Hotel Management
7 May 2024 by ZENIT CONVENTO, Hotel Management
Dear Penelope, what a pleasure it is to read comments like yours! We are glad to hear that you enjoyed your stay with us. We hope to see you soon to continue sharing moments together. Nerea Manzano Director of Hotel Zenit Convento San Martín
by A verified traveler from New York
Posted 26 Apr 2024
by A verified traveler
Posted 31 Mar 2024
by A verified traveler
Posted 29 Mar 2024
Great hotel
by A verified traveler from Vashon
Posted 29 Mar 2024
Beautiful converted convent, helpful and kind staff, excellent breakfast.
Comment from Hotel Management
3 Apr 2024 by HOTEL ZENIT, Hotel Management
Dear Stephanie, what a pleasure it is to read comments like yours! We are glad to hear that you enjoyed your stay with us. We hope to see you soon to continue sharing moments together. Nerea Manzano Director of Hotel Zenit Convento San Martín
by A verified traveler from Tulsa
Posted 17 Mar 2024
Wonderful experience and the beautiful old hotel
