Ratings based on 57 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Great!
by A verified traveler
Posted 3 Mar 2024
Unique in every thing.
by A verified traveler
Excellent hotel for San Sebastián
Posted 17 Oct 2023 on HotelsExcellent hotel for San Sebastián. Bus route close to hotel. Room was very comfortable. WiFi was not brilliant.
Good value the room. Breakfast expensive.
by A verified traveler
Posted 6 Aug 2023
Courteous and very helpful staff
by A verified traveler
Posted 7 Jul 2023
Great staff! Handled our issue with the room perfectly!
Really stylish design, easy to get to city center by bus.
by A verified traveler
Posted 22 Jun 2023
New and clean
by A verified traveler
Posted 29 Sep 2022
The hotel is very nice and clean and service staff were nice and accommodating. The same cannot be said about the reception staff, they were cold in their reception and when asked for help they were very reluctant. The room was nice but quite small and had no basic ammenties that would be expected, no fridge, small botel of water and no coffee machine. It was a little disappointing considering the price paid for the room.
by A verified traveler
Posted 26 Sep 2022 on Hotels
Started off with not having the room i asked for(two seprate beds) a month before and then being told there were no rooms available with two beds in the entire hotel. Even though i asked a minth ago to let me know if the two beds werent available a month prior that i would make other arrangements if so. It took them a bit but when another front desk person got involved a room was found. Was happy they took care of the problem by shuffling beds in the hotel but it shouldnt have been an issue from the beginning. Nothing in the hotel was free or complimentary. Not even a cup of coffee in the lobby. We were given gross instant coffee in our room and no refrigerator to put any of our own items in. At a certain time every night our rooms and the hotel smelled like sulfuric acid or rotten eggs. It was so weird. The housekeeping lady kept pushing our beds together every night to make one bed and we had to separate them every night. Very annoying to say the least . The experience was not what i expected at all for rhis type of hotel.
by A verified traveler
Posted 20 Aug 2022
I love the calm and quite that you can get at this place.
by A verified traveler
Posted 14 Jul 2022
Excellent service, very friendly staff
Room had all of the amenities you would need and more! Phenomenal waterfall shower with hot water. Beautiful view from the room of the mountains and greenery. Calm and quiet hotel.
A lot of options for free parking nearby the hotel
Only a 10 minute drive to La Concha
