Ratings based on 156 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Jan 2024 on Hotels
by A verified traveler
Posted 5 Jan 2024 on Hotels
by A verified traveler
Posted 4 Oct 2023 on Hotels
by A verified traveler
Posted 16 Sep 2023 on Hotels
by A verified traveler
Posted 4 Apr 2023 on Hotels
by A verified traveler
Posted 26 Mar 2023 on Hotels
by A verified traveler
Good service, great staff.
Posted 13 Mar 2023 on HotelsNice room. Great pool. Breakfast and evening meal ok but overpriced. Very good service by excellent staff. Wi-Fi unreliable.
by A verified traveler from Highgate
Posted 28 Jan 2023
Disappointing.
by A verified traveler
Panoramic views and delicious food.
Posted 24 Dec 2022 on HotelsBeautiful historic hotel with absolutely stunning views over Mount Teide on one side, and the beach / mountains on the other. The old furniture was very in-keeping with the architecture and it had been beautifully decorated for Christmas. The staff in the restaurant at breakfast and dinner were brilliant, though the same breakfast for a whole week got a bit repetitive - would have been nice to have had some more options or menu rotations. Dinner was amazing though. The food was lovely, and specials every day too. We ate there about 3 evenings and ate in town other evenings, and the hotel food was definitely some the best we ate on the whole holiday. The pool side is beautiful, and I had a massage one day, which was lovely (needs to be booked in advance). The hotel gardens were very pretty, with many different plants and cacti 🌵, and were very pleasant to stroll through. The location of the hotel right at the top of the cliff was fine for us, and a very good means of exercise to walk down to town and back up (phew! Leg muscles!) but for anyone with mobility issues, it might be a challenge. The Parador was a good base in San Sebastián to explore the rest of the island (the bus station is a 15 mins walk) and we’re glad we stayed there.
by A verified traveler
Posted 28 Jan 2022
Lovely room with a view of the harbour. Extensive grounds. The hotel felt quite dark and oppressive. The restaurant served the worst food we had on the island . When we complained it was shrugged off with no acknowledgement.
Very disappointed as our first stay in our parador but very much overpriced and underrated.
Overpriced
Comment from Hotel Management
1 Feb 2022 by Manager, Hotel Management
We are sorry that you did not have an experience as we all wish. We take note of the issues you mention, such as the service provided by the staff, in order to improve and ensure that you have a future stay at the level we expect.
Kind regards,
