Ratings based on 376 Verified Reviews

4.2 out of 5
85% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 May 2024
We enjoyed the stay, great service, breakfast- very good, the room was very comfortable and clean, the bathroom needs a little TLC. overall we had a great experience. We will definitely come back.
Comment from Hotel Management
30 May 2024 by Luis, Hotel Management
Mcuhas gracias por su comentario, para nosotros es muy importante y estamos complacidos con la experiencia que vivio en nuestro hotel.sera un gusto servirle nuevamente
5 out of 5
by A verified traveler from Northridge

Posted 28 May 2024
Excellent service l, friendly staff, comfortable room
Comment from Hotel Management
28 May 2024 by Luis, Hotel Management
Mucahs gracias por su comentario, nos hace comprometernos mas en el serviciosera un gusto servirle nuevamente,
5 out of 5
by A verified traveler

Posted 24 May 2024
Excelente relación calidad precio, lugar acogedor y tranquilo
Comment from Hotel Management
25 May 2024 by Luis , Hotel Management
Muchas gracias, por su calificación, esto no hace que nuestro compromisos sea mayor , para que cada día demos lo mejor de nosotros
5 out of 5
by A verified traveler

Posted 15 May 2024
Comment from Hotel Management
19 May 2024 by Luis, Hotel Management
Gracias por su valoración, para nosotros su experiencia en nuestro hotel, es importante, y nos compromete a dar cada día lo.mejor de nosotros
1 out of 5
by A verified traveler

Posted 12 May 2024
Very dirty and old fashion rooms
Comment from Hotel Management
13 May 2024 by Luis, Hotel Management
Lamentamos, que su experiencia no haya sido plancentera, vamos a trabajar en sus observaciones, para poder dar buenas experiencias, agradecemos sus comentatios
1 out of 5
by A verified traveler

Posted 5 May 2024
Comment from Hotel Management
6 May 2024 by Luis, Hotel Management
Estimado Dn Carlos, agradecemos su visita a nuestros hotel, y lamentamos que la experiencia no haya sido buena, pero para nosotros poder tomar su comentario y trabajar en el, nos gustaria saber la parte negativa y asi poder poner para futuros huespedes una muy buena experiencia
5 out of 5
by A verified traveler

Posted 15 Apr 2024
Comment from Hotel Management
6 May 2024 by Luis, Hotel Management
Sra maraia muchas gracias, agradecemos su comentario y seguiremos trabajando para dar lo mejor de nosotros
5 out of 5
by A verified traveler

Posted 5 Apr 2024
This place is a beautiful oasis in the middle of the city. Its gardens and vegetation make it feel like you’re miles away from the city. The food is delicious specially the pupusas. Bathrooms are clean but need upgrade. This was our second stay in two years at this place and will stay there again during our next visit. A special thanks to Yasmin, Guillermo, Emmanuel, Carlos, Balmore, Gloria and Armando. Their attention, friendliness and warmth made our stay more enjoyable. See you next time!
Comment from Hotel Management
2 May 2024 by Luis, Hotel Management
Agradecemos sus comentarios y vamos a compartirlo con nuestro equipo, comentarios como el suyo nos hacen sentirnos mas comprometidos con dar lo mejor de nosotros
3 out of 5
by A verified traveler

Posted 29 Feb 2024 on Hotels
Comment from Hotel Management
29 Feb 2024 by luis, Hotel Management
Estimado Mr jean, agardecemos sus comentarios, y nuestro compromiso es dar lo mejor de nosotros cada dia, nos gustaria saber cual es nuestro punto de mejora y asi poder la experiencia que viven nuestro huespedes en nuestro hotel
5 out of 5
by A verified traveler

Posted 23 Feb 2024 on Hotels
Comment from Hotel Management
23 Feb 2024 by Luis, Hotel Management
Mcuhas gracias Sr Tim, agradecemos sus comentarios, y los vamos a compartir con nuestro equipoSaludos cordiales,