Ratings based on 236 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Coral Gables
Posted 31 May 2024
The room and bathroom was very dirty. There were hairs in the shower and the linens were not clean. All around not what we expected.
Comment from Hotel Management
1 Jun 2024 by Recepción Express, Hotel Management
Buen dia Sr. Milian, lamentamos los inconvenientes sucedidos, gracias por su opinion es muy importante para nosotros con el objetivo de mejorar esos aspectos, esperamos que su proxima visita sea de su agrado.
by A verified traveler
Posted 31 May 2024
The first room they gave me was not comfortable because the bathroom did not had a bathroom door, but they were able to accommodate me on another room
Comment from Hotel Management
31 May 2024 by Antonia, , Hotel Management
Thank you for your feedback. We apologize for the inconvenience with your initial room. We're glad we could promptly accommodate you in another room and ensure your comfort. Your comments help us improve our services.
by A verified traveler
Posted 12 May 2024
Great
Comment from Hotel Management
12 May 2024 by Jose, Hotel Management
Hope to see you soon.
by A verified traveler
Posted 7 May 2024
Had a great stay . I’ll definely stay again
Comment from Hotel Management
7 May 2024 by Hotel Cardedeu Express, Hotel Management
Thank you for your preference and for trusting us with your accommodation. We are excited to welcome you back and ensure your next visit is as special as the last.
by A verified traveler
Posted 6 May 2024
Comment from Hotel Management
26 May 2024 by Recepción Express, Hotel Management
Gracias por su opinion, es muy importante para nosotros, la esperamos pronto Srta Mariela.
by A verified traveler
Posted 3 May 2024
Everything
Comment from Hotel Management
9 May 2024 by Recepción Express, Hotel Management
Gracias por su comentario, la esperamos pronto!
by A verified traveler
Posted 30 Apr 2024
I was pleased with place selection and was able to check in a bit earlier that is always a plus. Customer service was so helpful on getting car service so I’d could go downtown El Salvador. Thanks
Comment from Hotel Management
1 May 2024 by Hotel Cardedeu Express, Hotel Management
Gracias por su respuesta Mr Henry. Agradecemos su opinion, o esperamos pronto
by A verified traveler
Posted 23 Apr 2024
Amazing
Comment from Hotel Management
24 Apr 2024 by Ariana, Hotel Management
We are extremely pleased to know that we met your expectations during your stay.Hope to welcome you again.
by A verified traveler
Posted 15 Apr 2024
Boutique hotel in a nice neighborhood. Great value.
Comment from Hotel Management
15 Apr 2024 by Recepción Express, Hotel Management
Buenas noches, gracias por su comentario, esperamos q nos visite nuevamente,
by A verified traveler
Posted 9 Apr 2024
Pretty good installations, terrible staff!
Comment from Hotel Management
9 Apr 2024 by David, , Hotel Management
Feedback from our guests is invaluable to us as it helps us identify areas for improvement and ensure future stays are more satisfying.We appreciate your understanding and hope to welcome you again.
