Ratings based on 739 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Jun 2024
Nature is great but a lot of mantainance needed
by A verified traveler
Posted 12 Apr 2024
Comment from Hotel Management
4 May 2024 by Hotel Misión Grand Ex Hacienda de Chautla, Hotel Management
Buen día:Agradecemos su preferencia y confianza.espramos su pronto visita nuevamenteSaludos
by A verified traveler from San Diego
Posted 27 Feb 2024
Charming hidden gem around Chautla. One of the best Mision Hotel that I've stayed. The property is beautifully kept. The staff is always there whenever you need something. We felt very cared.
Food is delicious at the restaurant.
The access from the hotel to the castillo is very convenient.
A big applause to the staff doing the leyendas tour, it was excellent!!
Definitely a place I would stay again without doubt.
Comment from Hotel Management
28 Feb 2024 by Hotel Misión Grand Ex Hacienda de Chautla, Hotel Management
Thank you for your valuable comments. we continue working to make your stay the best experince.
by A verified traveler from Mexicali
Posted 20 Nov 2023
Gran Destino y Gran servicio!
by A verified traveler
Posted 22 Aug 2023
One of the best places for a quick escape from city traffic and stress. Staff are friendly and courteous, ready to help anytime! Breakfast is good, but better if you upgrade to the buffet ;)
If you plan to visit the adjacent park, be advised they respond to different management and business rules and sometimes there are frictions among them and the hotel. This is not the hotel's fault at all.
by A verified traveler
Posted 5 Aug 2023
Los colchones y almohadas son muy muy viejos , y los baños de las habitaciones también. Es un lugar hermoso pero si deja mucho que desear la
Cómodidad de la cama y almohadas
by A verified traveler
Posted 13 Jul 2023 on Hotels
by A verified traveler
Posted 6 Feb 2023
by A verified traveler
Posted 16 Jan 2023 on Travelocity
Based on my experience on my different hotels I have ever been, this place is not only unique...the staff is amazing, the service in all areas keep us super happy until the last minute. Ms. Xóchitl the Manager, take care of us making sure we were happy enough.
The front desk service was very polite and kind, and they put always an special attention to us.
The food!!!!! Simply amazing!!!
by A verified traveler
Posted 27 Dec 2022
