Ratings based on 491 Verified Reviews
3.8 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
14 Jun 2024 by Viva Dominicus Beach & Palace by Wyndham, Hotel Management
Estimado Arnol,¡Gracias por compartir su puntuación sobre su estadía en nuestra propiedad!Atentamente,Customer Care Staff
by A verified traveler
Posted 29 May 2024
The hotel is a lot older than what the pictures show. There was no AC in my room, the bedding smelled like it was left in the washer, there were fleas on the bedding not ants fleas I had 2 on me. The food definitely not appealing at all I don’t recommend buffet. The restaurants are “always booked” so they won’t seat you although it’s empty we had to convince reservation team to give us what they could. The 2 restaurants we went to one was hot the AC was not on and the other portion size was less than 4 oz. The front desk girls were absolutely horrendous with attitude and the general manager would not come out to see me when I requested a new room. I asked for my money back to go else where and they denied my request no reason in particular. The barrooms had mold, toilet didn’t flush, shower faucet broke…. Our safe broke as well and took 2 hours to fix 5 people had to come and fix. I have not a single good thing to say about this resort I will not be returning and would never recommend this hotel. I will be taking this up with corp of Expedia. No person should sleep with fleas!!!!
Comment from Hotel Management
3 Jun 2024 by Customer Care Staff , Hotel Management
Dear Britney, We are deeply sorry to hear that your experience at our hotel did not meet your expectations. We highly value your feedback and take each of your points seriously as they help us identify areas for improvement and ensure all our guests have a pleasant stay.Thank you for taking the time to share your feedback with us. While we're delighted you chose our hotel for your stay, we're truly sorry to hear that your experience didn't meet your expectations.Your feedback is invaluable to us, and we're committed to addressing each of your concerns to ensure that every guest enjoys a fantastic stay with us.We hope you'll consider giving us another chance to showcase the exceptional service and hospitality that we're truly capable of providing. We look forward to welcoming you back for a truly memorable stay.Warm regards,
by A verified traveler
Posted 13 May 2024
Went last week of April, so some rain. Ocean was great, with great snorkling right off the shore. We saw a flounder, rays, pufferfish, lobsters, plus reef fish. Coral is growing but looks young. Loved the excursions with viva, they had tour guides that spoke multiple languages. Staff was friendly.
Room was basic but the grounds were beautiful with ducks, birds, and igunanas. Food was adequate but lacked flavor. Yes I would go again.
Comment from Hotel Management
16 May 2024 by Customer Care Team Viva Dominicus Beach & Palace b, Hotel Management
Dear Francis,Thank you for sharing your experience in our property with us. We appreciate your comment and we are glad to know that you enjoyed your vacation.Please do not forget that Viva Wyndham Dominicus will be pleased to welcome you back.Best Regards,
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
11 May 2024 by Customer Care Staff Viva Dominicus Beach & Palace , Hotel Management
Dear Roman,Thank you for sharing your score about your stay at our property!Sincerely,
by A verified traveler
Posted 29 Apr 2024
Very big and always something for everyone.
I like the health drink option. We eat very healthy so nice to have that option
Comment from Hotel Management
1 May 2024 by Customer Care Team Viva Dominicus Beach & Palace b, Hotel Management
Dear Adriana,Thank you for your review regarding the Viva Dominicus by Wyndham. It is very nice to read your good remarks about our services and facilities.We look forward to your next stay at our resort and thank you for recommending us.Kind regards,
by A verified traveler
Posted 26 Apr 2024
Amazing beach but property needs updating
Comment from Hotel Management
29 Apr 2024 by Customer Care Staff Viva Dominicus Beach & Palace , Hotel Management
Dear Marko,Thank you for sharing your comments about your stay at our property!Sincerely,
by A verified traveler
Posted 14 Mar 2024
Great friendly staff. Entertainment was phenomenal. Unstable internet outside of the main lobby area but understandable given the resort size.
Comment from Hotel Management
16 Mar 2024 by Customer Care Staff Viva Dominicus Beach & Palace , Hotel Management
Dear Adeyemi,Thank you for sharing your comments about your stay at our property!Sincerely,
by A verified traveler
Posted 8 Feb 2024
I've been coming to this property for last 11years every year, sometimes multiple times a year. It has the most beautiful & widest beach in area & no sea weed issues. Has healthy, tasty, high quality food that is never disappointing. if you want heavy, junk food, you won't like it. Ground land scape is very lush & well kept making you feeling you're in a big park even while you're in the room. Staffs are always accommodating specially at the palace side. Over the years, there was a time they were playing music too loud throughout the day but they corrected it & it was appropriate amount this time at least at the palace side.
Unfortunately they made me pay $50 for 2 hour late check our after this loyal patronage this February 😂 which was disappointing. but still will go back.
Comment from Hotel Management
9 Feb 2024 by Costumer Care , Hotel Management
Dear customer,It is more than an honor to know that she enjoyed her stay at Viva Wyndham Dominicus.Our main objective is the satisfaction of our guests.We hope to have your visit again in the near future.Kind regards,Customer service staffViva Wyndham Dominicus Beach & Palace
by A verified traveler
Posted 25 Dec 2023
Not enough activities for preteens to do independently. Not enough wild life on property. Too many age restrictions (need to be 16 to use the gym, etc). Need more food variety at the buffet or more reservation days allowed. Otherwise, the best beach in the area
Comment from Hotel Management
30 Dec 2023 by Customer Care Staff Viva Dominicus Beach & Palace , Hotel Management
Dear Olga,Thank you for sharing your comments with us on your recent vacation in Bayahibe.We can assure you that all of our clients’ opinions are very important to us because it is the more reliable source of information to improve our services and facilities.We apologize for any inconvenience that you might have during your stay.Again thank you for choosing to stay with us.Kind regards,
by A verified traveler
Posted 24 Dec 2023
Loved it here. The hotel is huge, much bigger than we were expecting but never felt crowded even during a peak week. Lots of amenities and activities to keep the kids busy and a beautiful location. Every member of staff was friendly and helpful. The room was a bit basic but very clean. The only real downside was the food in the buffet could be a bit bland. The food in the other restaurants and snack bars was much better. Highly recommended.
Comment from Hotel Management
30 Dec 2023 by Viva Dominicus Beach & Palace Customer Care Staff, Hotel Management
Dear Gail,Thank you for sharing your comments about your stay at our property!Sincerely,
