Ratings based on 31 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Mar 2024
Spectacular setting with great views from both the room patios and the adjacent restaurant. Excellent food as well.
Comment from Hotel Management
29 Mar 2024 by Edoardo , Hotel Management
Thank you very much!!!
by A verified traveler from hyattsville
Posted 25 Feb 2024
Hotel very unique, beautiful ocean view, very quiet and safe area perfect for a relaxing weekend, restaurant food very good and fair price, personnel friendly. Hotel rooms need more amenities, very plain, they need to have a least mini fridge, better bed sheets and pillows and blankets, 19 inch tv is way old fashion, no WiFi available in the room, air conditioner works well but no remote to turn on and off
Comment from Hotel Management
29 Mar 2024 by Edoardo , Hotel Management
Thank you
by A verified traveler
Posted 6 Feb 2024
Hermoso lugar super limpio durante el almuerzo Iris nos hiso sentir como en casa con su amabilidad y servicio. La pubtualidad y servicio de Melani durante nuestro desayuno excellente servicio. Solo el ultimo dia el joven de turno no tenia nada listo a la hora del desayuno y tuvimos que salir sin desayunar. Fuera de eso muy bueno todo.
Comment from Hotel Management
29 Mar 2024 by Edoardo , Hotel Management
Muchas gracias!
by A verified traveler
Posted 2 Jul 2023 on Hotels
Comment from Hotel Management
4 Jul 2023 by Edoardo , Hotel Management
Thank you so much!
by A verified traveler
Posted 17 Apr 2023 on Orbitz
by A verified traveler
Posted 16 Apr 2023
We really enjoy the hotel accommodations. Staff, on site restaurant / bar and relaxing location makes it a destination to return to.. . It’s a very local vibe smaller village.Friendly note ; they require cash or local tender for payment of stay. Thanks to all at Hotel Bocaino for a memorable stay.
Comment from Hotel Management
16 Apr 2023 by Edoardo , Hotel Management
Thank you so much! We waiting for you soon!Edoardo
by A verified traveler
MUST BRING CASH TO PAY HOTEL!!!!!!!
Posted 10 Sep 2022 on HotelsBeautiful location, comfortable room and nice staff. What made our stay terrible is the fact they do not accept credit cards and www.hotels.com did not disclaimed it on their listing. At 7pm when we arrived they asked for the full amount cash (yes, we supposedly paid half online, but it was just a deposit) there is no ATM within 30Km/20miles around, Boca de Yuma is a little town. We ended up driving over 1 hour to get cash from the ATM (included a high fee from it because our accounts were from USA) and almost $150 in Uber. Ridiculous! this situation literally ruined our short stay, breakfast was included (as per the website and my receipt) but at the reception we were told nothing was included with our room...... Absurd!!!!
The owner was in the hotel the last day and I bet he saw the frustration in our faces and after back and forth with the staff about the included breakfast, he decided to offer us a free dinner. Thanks for that.
This place has a lot of potential, but definitely needs A LOT of improvement, specially in the payments area.
I wish I could recommend this place because I really like it, but based on my personal experience, I would wait a couple of years until technology gets there.
by A verified traveler
Away from the crowds
Posted 9 Aug 2022 on HotelsBeautiful views, low-stress environment
Comment from Hotel Management
9 Aug 2022 by Edoardo , Hotel Management
Thank you very much!
by A verified traveler
Posted 30 Jul 2022
by A verified traveler
Posted 17 Jun 2022
Very poor, also owner try to take full amount when they had already took half of the deposit when i first booked the hotel and had to pay the other half when i arrive to the hotel. Owner tried to rip me off. I wont recommend that hotel to no one
