Ratings based on 575 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from San Pedro Sula

Posted 22 May 2024
Great choice and everything you need is in a 5 minutes walking distance from food to hospitals!
Comment from Hotel Management
28 May 2024 by Luis Garner, Hotel Management
Dear Katia,Thank you for your wonderful review! We're delighted to hear that you found our location convenient and that everything you needed was within a five-minute walking distance.We look forward to welcoming you back in the future!Best regards,Luis GarnerGeneral Manager
4 out of 5
by A verified traveler

Posted 14 May 2024
Exelente condiciones , lo unico malo fue las camas , son demasiado duras , no son comfortable al igual que las almohadas. No me gusto la maquina de hielo cerca de la habitacion empieza hacer ruido desde las 6 am . Las instalaciones son bellisimas
Comment from Hotel Management
23 May 2024 by Luis Garner, Hotel Management
Estimada Darlen,Gracias por sus comentarios sobre su reciente estadía con nosotros. Nos complace saber que encontró nuestras instalaciones en excelentes condiciones.Tomamos nota de sus observaciones sobre la máquina de hielo y trabajaremos para mejorar este aspecto. Agradecemos su feedback y esperamos poder brindarle una experiencia aún mejor en su próxima visita.Atentamente,Luis GarnerGerente General
5 out of 5
by A verified traveler

Posted 13 May 2024
Comment from Hotel Management
3 Jun 2024 by Luis Garner, Hotel Management
Estimada Dora,¡Muchas gracias por tomarse el tiempo para dejarnos una calificación de 5 estrellas! Nos complace saber que tuvo una experiencia maravillosa durante su estadía con nosotros.Esperamos tener el placer de darle la bienvenida nuevamente.Saludos cordiales,Luis GarnerGerente General
5 out of 5
by A verified traveler

Posted 9 May 2024
Comment from Hotel Management
3 Jun 2024 by Luis Garner, Hotel Management
Dear Alec,Thank you so much for taking the time to leave us a 5-star rating! We are thrilled to hear that you had a wonderful experience during your stay with us.We hope to have the pleasure of welcoming you back soon for another memorable stay.Kind regards,Luis GarnerGeneral Manager
5 out of 5
by A verified traveler

Posted 3 May 2024
Loved the Hyatt place very clean nice wonderful staff. Felt safe and loved the breakfast! I would definitely stay again!! Thank you Hyatt Place for making us feel very welcomed!!
Comment from Hotel Management
13 May 2024 by Luis Garner, Hotel Management
Dear Connie,Thank you so much for taking the time to share your positive experience! We're thrilled to hear that you loved your stay at our place and that you found our hotel to be clean, nice, and welcoming.Ensuring our guests feel safe and comfortable is always our top priority, so we're delighted to hear that you felt secure during your stay. We're also glad you enjoyed our breakfast offerings!We look forward to welcoming you back for another fantastic stay. Thank you for choosing us!Best regards,Luis GarnerGeneral Manager
5 out of 5
by A verified traveler

Posted 30 Apr 2024
The breakfast was really good.
Comment from Hotel Management
10 May 2024 by Luis Garner, Hotel Management
Dear Mariana,Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed our breakfast offerings during your recent stay. Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back soon for another fantastic breakfast experience!Warm regards,Luis GarnerGeneral Manager
4 out of 5
by A verified traveler

Posted 24 Apr 2024
Todo me gustó
Comment from Hotel Management
25 Apr 2024 by Luis Garner, Hotel Management
Estimado Luis Eduardo,Nos complace saber que su estadía fue de su agrado. Su satisfacción es nuestra prioridad, y nos alegra saber que todo estuvo a la altura de sus expectativas. Esperamos tener el placer de recibirlo nuevamente. Le agradecemos por elegirnos y por compartir sus comentarios positivos.Saludos cordiales,Luis GarnerGerente General
5 out of 5
by A verified traveler

Posted 21 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Luis Garner, Hotel Management
Estimado Nicolas,Muchas gracias por compartir su reciente experiencia con nosotros. Nos alegra mucho saber que disfrutó de su estadía y que quedó satisfecho con nuestros servicios. Esperamos tener la oportunidad de darle la bienvenida nuevamente.Saludos cordiales,Luis GarnerGerente General
5 out of 5
by A verified traveler

Posted 20 Apr 2024
Very good experience
Comment from Hotel Management
25 Apr 2024 by Luis Garner, Hotel Management
Dear Sergio,Thank you for sharing your feedback with us! We're delighted to hear that you had a very good experience during your stay. Providing excellent experiences for our guests is our top priority, and it's truly rewarding to know that we succeeded in making your time with us enjoyable. Should your travels bring you back this way, we would love to welcome you again.Best regards,Luis GarnerGeneral Manager
5 out of 5
by A verified traveler

Posted 15 Apr 2024
All good
Comment from Hotel Management
10 May 2024 by Luis Garner, Hotel Management
Dear Alejandro,Thank you so much for your kind words! We are thrilled to hear that you had a great experience during your stay with us.Your satisfaction is our top priority, and we are delighted that everything met or exceeded your expectations. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!Warm regards,Luis GarnerGeneral Manager