Ratings based on 620 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jun 2024
Property was good just the conversion went they have it is laud
by A verified traveler from north miami beach
Posted 16 Jun 2024
Great place
by A verified traveler
Posted 13 Jun 2024
it reminds me a lot of memories back in time
by A verified traveler
Posted 12 Jun 2024
Love this hotel. Staff are very friendly it feels that you staying with family. Breakfast is to die for delicious, we always stay in this hotel.
Comment from Hotel Management
14 Jun 2024 by Keila Rodríguez Customer Experience , Hotel Management
Dear Sussy, We appreciate your positive feedback regarding your recent stay with us. We are thrilled that you had a pleasant experience and that our staff provided excellent service to you. We hope to have the opportunity to host you at our hotel once again. Best Regards,
by A verified traveler
Posted 8 Jun 2024
Nice and staff is super nice
Comment from Hotel Management
14 Jun 2024 by Keila Rodríguez Customer Experience , Hotel Management
Dear Mary, We appreciate your positive feedback regarding your recent stay with us. We are delighted that you had a pleasant experience and that our staff provided excellent service to you. We hope to have the opportunity to host you at our hotel once again. Sincerely,
by A verified traveler
Posted 24 May 2024
Nice hotel
Comment from Hotel Management
29 May 2024 by Keila Rodríguez Customer Experience , Hotel Management
Thank you for your review, Jaime! We are glad to hear that you enjoyed your stay at Copantl Hotel & Convention Center. If you have any other comments or feedback, feel free to share them with us. We hope to welcome you back soon!Regards
by A verified traveler
Posted 22 May 2024
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Comment from Hotel Management
7 Jun 2024 by Keila Rodríguez Experiencia del cliente, Hotel Management
Muchas Gracias Cristhian por su visita. Valoramos su tiempo en evaluar su experiencia en el Copantl Hotel & Convention Center. Será un placer para nosotros brindarle una cordial bienvenida nuevamente pronto.Saludos,
by A verified traveler
Posted 17 May 2024
Buen lugar para hospedarse . El gimnasio es un poco viejo .
Comment from Hotel Management
25 May 2024 by Keila Rodríguez Experiencia del cliente, Hotel Management
Hola,Gracias por compartir su opinión, Cristhian. Es grato para nosotros saber que considera que el hotel es un buen lugar para hospedarse. Sin embargo, lamentamos que el gimnasio no haya estado a la altura de sus expectativas en el Copantl Hotel & Convention Center. Apreciamos sus comentarios, lo tomaremos en cuenta en nuestras mejoras. ¡Esperamos verle de nuevo pronto!Saludos
by A verified traveler from Frederick
Posted 12 May 2024
Very friendly staff and super clean !
Comment from Hotel Management
23 May 2024 by Keila Rodríguez Customer Experience , Hotel Management
Hello Mary!Thank you for sharing your positive experience. We are thrilled you had a positive experience with us. Your feedback is appreciated. We look forward to having you at the hotel. Regards
by A verified traveler
Posted 10 May 2024
Very welcoming staff. The room had a beautiful view over the property. The breakfast was amazingly good. We will definitely revisit the property.
Comment from Hotel Management
10 May 2024 by Keila Rodríguez Customer Experience , Hotel Management
Thank you for your valuable feedback, Tyia! We are glad you had a pleasant experience at the Copantl Hotel & Convention Center. We look forward to welcoming you back soon.Regards
