Ratings based on 607 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
Buen lugar para hospedarse . El gimnasio es un poco viejo .
by A verified traveler from Frederick
Posted 12 May 2024
Very friendly staff and super clean !
by A verified traveler
Posted 10 May 2024
Very welcoming staff. The room had a beautiful view over the property. The breakfast was amazingly good. We will definitely revisit the property.
Comment from Hotel Management
10 May 2024 by Keila Rodríguez Customer Experience , Hotel Management
Thank you for your valuable feedback, Tyia! We are glad you had a pleasant experience at the Copantl Hotel & Convention Center. We look forward to welcoming you back soon.Regards
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
8 May 2024 by Keila Rodríguez Experiencia del cliente, Hotel Management
Estimado Mario,Muchas gracias por compartir su evaluación sobre su reciente estancia con nosotros.Estamos encantados que haya tenido una experiencia positiva con nuestros servicios. ¡Esperamos brindarle de nuevo pronto una cordial bienvenida!Saludos,
by A verified traveler
Posted 30 Apr 2024
by A verified traveler
Posted 29 Apr 2024
Amazing
Comment from Hotel Management
30 Apr 2024 by Keila Rodríguez Customer Experience , Hotel Management
Dear Yenssi,Thank you for sharing your feedback. We're delighted to hear that you had a pleasant stay with us! Your feedback is valuable to us, and we appreciate you taking the time to share it. We look forward to welcoming you back soon and hope to provide the best experience on your next visit. Regards
by A verified traveler
Posted 28 Apr 2024
Nice and safe.
Comment from Hotel Management
8 May 2024 by Keila Rodríguez Customer Experience , Hotel Management
Hello Greg, Thank you for your valuable feedback. We are thrilled to hear that you had a good experience with us and during your stay, you felt safe. Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back soon. Best regards,
by A verified traveler
Posted 26 Apr 2024
Staff was great & accommodating. The churrasqueria restaurant on the 7th floor was GREAT. Highly recommend
Comment from Hotel Management
8 May 2024 by Keila Rodríguez Customer Experience , Hotel Management
Hello Dixie,Thank you for your kind words. We're thrilled to hear that you had a great experience with our staff and enjoyed our restaurant on the 7th floor.We appreciate your recommendation and look forward to welcoming you back again soon.Best Regards
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
25 Apr 2024 by Keila Rodríguez Experiencia del cliente, Hotel Management
Hola Ángel,Valoramos su tiempo en compartir su puntuación. Estamos encantados de recibir excelente calificación de su parte, eso nos indica que disfrutó de su estadía con nosotros. Gracias por hospedarse en el Copantl Hotel & Convention Center. Saludos,
by A verified traveler
Posted 13 Apr 2024
The staff is really nice, the hotel needs a few upgrades, staring for the elevator, the restaurants are excellent
Comment from Hotel Management
15 Apr 2024 by Keila Rodríguez Customer Experience , Hotel Management
Thank you for your review, Luisa!We are pleased you had a pleasant experience at the Copantl Hotel & Convention Center. We hope that our services and amenities were able to meet your expectations. We appreciate your feedback, and we have taken note of your suggestion for elevator upgrades.Thank you again for taking the time to provide us with your feedback.Regards
