Ratings based on 28 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
5.0 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Mar 2024
Comment from Hotel Management
11 Mar 2024 by Your team at Casa Mauna, Hotel Management
Thank you very much for your kind review, Alejandra. Kindest regards from your team at Casa Mauna
by A verified traveler
Posted 11 Feb 2024
We had a great stay! Beautiful property and ammenities. Very tasty food options. The breakfast French toast with fresh fruit was amazing. Dinner options were also very tasty and beautifully made and presented. It was our first time eating vegan exclusively for our three day stay and it was great! Thanks
Comment from Hotel Management
11 Feb 2024 by Your team at Casa Mauna, Hotel Management
Thank you so much for your very kind review, Justin. It was a true pleasure to host you. We're so very happy to know that you've enjoyed all aspects about your stay and we'd be happy to welcome you back soon again! Kindest regards!
by A verified traveler
Posted 30 Jan 2024
This property has a beautiful view of the ocean.
The food is so delicious.
I love the easy access from the restaurant to the pool. The owner responds quickly to your requests.
Greatly appreciated.
Comment from Hotel Management
30 Jan 2024 by Your team at Casa Mauna, Hotel Management
Thank you so much for your very kind review, Laura. We're happy to know that you've enjoyed your stay with us and we'd be happy to welcome you back soon again!
by A verified traveler
Posted 5 Dec 2023
Food selection was poor
Comment from Hotel Management
5 Dec 2023 by Your team at Casa Mauna, Hotel Management
Thank you ver much for your review, Mohsen. We would love to know why you didn't like our food selection. Be rest assured all of our food and drinks are prepared fresh on site with only local ingredients. Any feedback on how to improve our menu is always highly appreciated. We'd love to hear from you and wish you meanwhile an amazing time.
by A verified traveler
Posted 23 Oct 2023
The property, the food, the drinks, the staff were all perfect! I would note that it's the perfect get away if you want a remote location. There is 1 restaurant down the hill (on the beach) and 1 pizza place (100 peso taxi drive or walk able about 15 min). There is no cell service so you are at the mercy of the wifi signal on the property. Also, be sure bring cash because the closest ATM is at the airport. **the property does accept CC but other places in area do not.
Comment from Hotel Management
28 Oct 2023 by Your team at Casa Mauna, Hotel Management
Thank you so much for your very kind review, Nicholas. It's a pleasure to know that you enjoyed your stay with us! We hope to be able to welcome you back soon again and wish you an amazing time meanwhile!
by A verified traveler
Posted 3 Aug 2023
The road was terrible to drive to the property
Comment from Hotel Management
5 Aug 2023 by Your team at Casa Mauna, Hotel Management
Dear Margarita,Thank you very much for your review. We're sorry for the experience you've had.We'd like to make you aware that the dirt road leading to Salchi is a public road which naturally washes out slightly during rainy season (June to October) but in the other months is in great shape. We find it sad that just due to the road you're giving us this review. Is there anything we did wrong? Was your stay not what you expected? We would have love to know preventing this review. We asked you via chat but you didn't answer to us. We'd be honoured if you could consider returning to stay with us. This way we'd love to proof to you that we commit ourselves towards always improving and at the same time being able to provide you with an awesome stay. We wish you an amazing time meanwhile and would be happy to hear from you!Kindest regardsYour team at Casa Mauna
by A verified traveler
Posted 10 Jul 2023
This is the perfect place to relax and staff is super helpful
Comment from Hotel Management
11 Jul 2023 by Your team at Casa Mauna, Hotel Management
Thank you so much for your very kind review, German. It's a pleasure to know that you've had such a great time staying with us. We hope to be able to host you soon again and wish you an amazing time meanwhile!
by A verified traveler
Posted 23 Apr 2023
This place is amazing ...
Comment from Hotel Management
24 Apr 2023 by Your team at Casa Mauna, Hotel Management
Thank you very much for your kind review. We’re happy to know that you’ve had an amazing time staying with us and we hope to be able to welcome you back soon again
by A verified traveler
Posted 11 Apr 2023 on Orbitz
Comment from Hotel Management
13 Apr 2023 by Su equipo tu Casa Mauna, Hotel Management
Muchas gracias por su excelente reseña, Rocío. Estamos contentos en saber que le gustó toda su estancia. Esperamos que pronto le podemos volver a hospedar y le agradecemos su preferencia.
by A verified traveler
Posted 9 Apr 2023 on Orbitz
Lovely vibes from the employees, dope music at restaurant and great vegan menu. Only problem was our view from the bottom floor was distorted by the trees and we were promised a view, also I feel only downfall of being down by the dirt was the ants, there was little we could do inside the room to eat or drink because of that. Would’ve liked the view that was pictured. Beyond that staff communicated and helped with every detail they could.
Comment from Hotel Management
10 Apr 2023 by Your team at Casa Mauna, Hotel Management
Thank you very much for your kind review, Miguel. We're happy to know that you enjoyed your stay and that you were specially happy with the staff. We don't quite know what you're referring to with the change of the view. On this plattform you can choose the exact suite and view upon reserving and we're sorry that your chosen suite didn't match the view you would have liked to have. Furthermore if there were ants at any time during your stay present we would have been happy if you could have just advised us for us to be able to clean it straight away. We can only aplogise again for the inconveniences and would be happy to know if you could consider staying with us at any time again. Kindest regards from your team at Casa Mauna
