Ratings based on 31 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Pasadena
Posted 10 May 2024
No más necesitan poner una cafetera en los cuartos por qué con ese bello amanecer se te antoja un rico café viendo esa vista linda y hotel su servicio es muy bueno
by A verified traveler from Laredo
Posted 21 Feb 2024
The hotel is beautiful, rooms are much better than expected, food is delicious but hours are limited, the pool is very slippery when getting in or out , the access to to the beach is very convenient and the beach is small but beautiful, we will definitely come back. View from our villa was spectacular, access is tricky the first time ,the staff was wonderful , Zulema was very nice and attentive to all our needs and Diana was great with our drinks and pool
Service, we loved it
by A verified traveler
Posted 11 Aug 2022
Beautiful view
by A verified traveler
Posted 19 Jul 2022
by A verified traveler from Gomez Palacio
Posted 6 Jun 2022
El hotel es muy bueno, pero le falta implementar bebidas de mejor nivel en el bar
Comment from Hotel Management
10 Jun 2022 by Casa Bichu, Hotel Management
Estimado Daniel buenos días.
Muchas gracias por compartirnos tus comentarios! Con gusto prestaremos más atención en el bar para mejorar las expectativas de nuestros huéspedes!
by A verified traveler
Posted 25 Mar 2022 on Hotels
Beautiful location. Ocean view cabana spectacular. Dining options very limited
Comment from Hotel Management
26 Apr 2022 by Casa Bichu, Hotel Management
Thak you very much for your review. For Casa Bichu your comments are very important. We are working in a new menu to offer better options to our clientes. We hope to host you in a near future!
by A verified traveler
Posted 20 Feb 2022
Beautiful setting and wonderful and friendly staff. Looking forward going back
Comment from Hotel Management
21 Feb 2022 by Casa Bichu, Hotel Management
Dear Miguel Thank you very much for your review and kindly comments. It would be a pleasure to host you again!
by A verified traveler
Posted 10 Feb 2022 on Hotels
Comment from Hotel Management
10 Feb 2022 by Casa Bichu, Hotel Management
Thank you very much for you review! We hope to see you soon.
by A verified traveler
Posted 21 Jan 2022 on Hotels
Comment from Hotel Management
24 Jan 2022 by Casa Bichu, Hotel Management
Dear Rachel!
We are so sorry to know this review about your experience staying us. We are working so hard to provide a great experience to our guest. Would you be able to share more information and details. We really want to correct all de details we have to offer a better service!
Thank you very much for your comments
by A verified traveler from Toronto
Posted 2 Jan 2022
This is a property with good bones but bad skin. Probably designed by someone who understood elegance and fine taste but then recently operated by someone who understands none of that. The property condition is poor (wifi weak, crumbling walls, doors and faucets that need repair or replacement). The staff was friendly but not professional, and in one instance the young lady who showed us to our room was found reclining on the lounge chairs in the common area chilling on her phone. The road to the hotel could be described as charming or a nightmare depending on your point of view. It passes through a parking lot for a public beach and was terrifying to drive my pristine rental car through. Previous reviews I read complained about the restaurant being closed, and the same thing happened to me with dinner service closing strangely at 6pm. Finally I should mention I found an Alarcón (scorpion) in the hotel room. These creatures are endemic to the desert like mountainous surroundings but unwelcome
