Ratings based on 31 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
What an amazing property! My husband and 2 friends stayed in 4A and it did not disappoint. Beautiful views. Quiet neighborhood. Sandra was great. If there was anything we needed all we had to do was ask. Everyone is so friendly and helpful. I would definitely we recommend staying here if you want a week of relaxation.
Comment from Hotel Management
7 Jun 2024 by Reservation- Jacky, Hotel Management
Thank you for your review and we are happy they enjoyed their stay.
by A verified traveler from Happy Valley
Posted 18 Apr 2024
What a beautiful place. Very clean, spacious condo with breath taking view. We had no idea what we were doing. Sandra, our concierge, was able to assist us with all of our needs such as booking taxis and golf cart rentals. Her response to all of our questions (we had many!) was prompt and detailed. She made our trip into the unknown so easy!!
Comment from Hotel Management
27 Apr 2024 by Reservation- Jacky, Hotel Management
Hi Kelley, we are happy you enjoyed your stay with us.
by A verified traveler
Posted 9 Apr 2024
Beautiful condo with breathtaking views. Very clean and quiet. Excellent service. A bit far from the Secret Beach but worth the drive. Sandra was available to answer any of our questions and Richard was very helpful with booking activities. Highly recommend.
Comment from Hotel Management
15 Apr 2024 by Reservation- Jacky, Hotel Management
We are happy that you enjoyed your stay at Hol Chan Reef Resort & Villas.
by A verified traveler
Posted 23 Mar 2024
We thoroughly enjoyed our stay at Hol Chan. It was secluded enough that we felt we were away from the hustle and bustle and could enjoy the peace and quiet. However, it was close enough to restaurants and shops that we could access whatever we needed within a few minutes drive on the golf cart. Plus, the pool bar serves food throughout most of the day, just not dinner. When you order, the food is delivered from a nearby restaurant, and the quality of food is amazing. The staff was wonderful. They were friendly, professional, and went above and beyond in all aspects.
Comment from Hotel Management
9 Apr 2024 by Reservation- Jacky, Hotel Management
Thank you for choosing to stay with us! We are delighted to hear that you enjoyed your stay and we hope to have the pleasure of welcoming you back soon.
by A verified traveler
Posted 17 Mar 2024 on CheapTickets
The property management was very responsive in communication and accommodating
Comment from Hotel Management
9 Apr 2024 by Reservation- Jacky, Hotel Management
Thank you for your review and we are happy you enjoyed your stay with us.
by A verified traveler
Posted 9 Feb 2024
It was a last minute trip and we could not have been happier with our choice to stay at Hol Chan Villas. The place was amazing and Sandra went above and beyond to make sure we were well taken care of. Top notch customer service. She even helped arranged to help have a chef to come and cook for us.
Comment from Hotel Management
9 Feb 2024 by Reservation- Jacky, Hotel Management
Thank you so much for your wonderful review! We are so happy you felt well taken care of.
by A verified traveler
Posted 22 Jan 2024 on Hotels
Comment from Hotel Management
23 Jan 2024 by Reservation- Jacky, Hotel Management
Hi Joe, we are happy that you enjoyed your stay with us.
by A verified traveler from Malvern
Posted 2 Jan 2024
The property is excellent and well maintained and very clean and quiet. The staff, particularly Sandra and Richard were excellent and helpful. My only criticism is that the beach is not really a beach and is not swimmable.
Comment from Hotel Management
8 Jan 2024 by Reservation- Jacky, Hotel Management
Hi Alexander, we are happy that you enjoyed your stay with us.
by A verified traveler
Posted 12 Nov 2023
Is away from the city .. need a golf car to travel around ..
by A verified traveler
Posted 7 Aug 2023
Comment from Hotel Management
13 Sep 2023 by Einer, Hotel Management
Thank you so much for your review! We are so happy you enjoyed your time with us
