Ratings based on 316 Verified Reviews

4.6 out of 5
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 9 Jun 2024
It was such a great pleasure Everybody was nice and made it a comfortable stay
3 out of 5
by A verified traveler

Posted 5 Jun 2024
Not very clean as advertised
5 out of 5
by A verified traveler

Posted 2 Jun 2024
The hotel is beautiful and the staff is helpful and friendly
Comment from Hotel Management
3 Jun 2024 by Maria Novelo - Marketing Associate , Hotel Management
Dear Deidra,Thanks for rating us perfectly and for sharing a few kind words. We hope this mean you'll be back.
4 out of 5
by A verified traveler

Posted 2 Jun 2024
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4 out of 5
by A verified traveler

Posted 28 May 2024
Beautiful and quiet. Actual beach is horrible
Comment from Hotel Management
29 May 2024 by Maria Novelo - Marketing Associate , Hotel Management
Hi Maria, thanks for rating us.
5 out of 5
by A verified traveler

Posted 28 May 2024
Beautiful resort, amazing staff!!!
Comment from Hotel Management
28 May 2024 by Maria Novelo - Marketing Associate , Hotel Management
Dear Michael-Right on - Thank you for your perfect rating!
5 out of 5
by A verified traveler from Powder Springs

Posted 28 May 2024
We loved our stay. Our room was huge and so beautifully decorated! Loved the huge balcony overlooking the pool. I was celebrating my birthday and our room got decorated and they gave us a yummy cake. Housekeeping replenished the fridge with water bottles everyday! We could walk to the grocery store and found a small bakery with delicious breakfast items as well. We were always greeted by smiles from all the staff and it made us feel like we were home! The only disappointment was the construction at the beachfront and a funky ocean smell while the construction was taking place. The pool is nice but wished they had some type of entertainment schedule. The lounge chairs were always available with plenty of towels. Not annoying towel cards to keep up with. like other hotels. Overall, we had s wonderful time and would stay here again.
Comment from Hotel Management
28 May 2024 by Maria Novelo - Marketing Associate , Hotel Management
Dear Penny,Thank you so much for taking the time to share your detailed and thoughtful review. We are thrilled to learn that you had a wonderful stay with us and enjoyed the spacious, beautifully decorated room and the delightful birthday surprise. It's great to know that our housekeeping team and the friendly service from all our staff made you feel at home.We are glad you appreciated the convenience of our location, with easy access to the grocery store and local bakery. It's also fantastic to hear that you enjoyed the pool area and the availability of lounge chairs and towels.We apologize for the inconvenience caused by the beachfront construction and the resulting ocean smell. We understand how this could detract from your experience, and we are working diligently to ensure the construction is completed as quickly and smoothly as possible. We look forward to welcoming you back for another wonderful stay.sunny regards,
5 out of 5
by A verified traveler

Posted 24 May 2024
Comment from Hotel Management
27 May 2024 by Maria Novelo - Marketing Associate , Hotel Management
Thanks for rating us perfectly, Samuel! Do come back again.
4 out of 5
by A verified traveler

Posted 20 May 2024
The beach was unusable
Comment from Hotel Management
20 May 2024 by Maria Novelo - Marketing Associate , Hotel Management
Hi Abdolmajid,Thanks for rating us. And hopefully your trip back will be an enhanced beach experience.
5 out of 5
by A verified traveler

Posted 17 May 2024
Comment from Hotel Management
20 May 2024 by Maria Novelo - Marketing Associate , Hotel Management
Hi Gemma, thanks for rating us perfectly!