Ratings based on 306 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 May 2024
The beach was unusable
Comment from Hotel Management
20 May 2024 by Maria Novelo - Marketing Associate , Hotel Management
Hi Abdolmajid,Thanks for rating us. And hopefully your trip back will be an enhanced beach experience.
by A verified traveler
Posted 17 May 2024
Comment from Hotel Management
20 May 2024 by Maria Novelo - Marketing Associate , Hotel Management
Hi Gemma, thanks for rating us perfectly!
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
16 May 2024 by Maria Novelo - Marketing Associate , Hotel Management
Hi Sheena,Thanks for rating Alaia Belize, perfectly. Do come again soon.
by A verified traveler
Posted 8 May 2024
Wonderful property with great people. The beach is unusable due to seaweed - which smells horrible. Pools were clean as could be. The 6th floor pool is terrific. Rooms were clean and comfortable with beautiful views. Restaurants are excellent.
Comment from Hotel Management
9 May 2024 by Maria Novelo - Marketing Associate, Hotel Management
Hi JohnThank you for sharing your feedback about your recent stay with us. We're delighted to hear that you found our property wonderful and enjoyed the exceptional service provided by our team.We apologize for any inconvenience caused by the seaweed on the beach. Please rest assured that we are actively working on solutions to mitigate this issue and enhance the overall beach experience for our guests. We're thrilled that you had a great time at our pools, especially the 6th-floor pool, and we're pleased to hear that they met your expectations in terms of cleanliness.We hope to welcome you back soon for another memorable stay with us.
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
29 Apr 2024 by Maria Novelo - Marketing Associate , Hotel Management
Thank you so much for the perfect rating, Theodore. Please, come back again. Until then, safe travels.\s\ Team Alaia
by A verified traveler
Posted 26 Apr 2024
The ocean view suite was spacious, clean, modern, and overall perfect. We had 3 balconies; one from our bedroom, one from our living room, and a very large/private one looking out over the Caribbean Sea! There is a beautiful full kitchen with huge island, coffee maker, blender, toaster, full size fridge/freezer, oven/range with all cooking utensils. Two massive bathrooms, two very nice/large tvs with all channels. The Belize pro dive center is basically on the property. Golf carts can be delivered right to the property. Little market is a half block from the property.
Comment from Hotel Management
26 Apr 2024 by Maria Novelo - Marketing Associate , Hotel Management
Hi Nathan,Thank you so much for your glowing review! We're thrilled to learn that you enjoyed your stay in our ocean view suite and that it exceeded your expectations. It sounds like you made the most of the spacious layout and stunning views from the multiple balconies. It's great to hear that you found our location convenient for accessing the Belize Pro Dive Center and other attractions nearby. We appreciate your feedback and hope to welcome you back for another fantastic stay in the future!
by A verified traveler from Everett
Posted 22 Apr 2024
Nice Property. Pool is nice and the property sits on the beach.
Comment from Hotel Management
22 Apr 2024 by Maria Novelo - Marketing Associate , Hotel Management
Hi Robert,Thank you for your kind words! We're delighted you enjoyed our beachfront property and pool. Hope to welcome you back soon.
by A verified traveler
Posted 19 Apr 2024
Great property and stay. No suprises. The dive center onsite is a nice touch too. 30 min walk to town. Staff were all friendly and helpful! Antonio at the mixology bar was legit!
Comment from Hotel Management
22 Apr 2024 by Maria Novelo - Marketing Associate , Hotel Management
Dear Trevor,Thank you for sharing your experience! It's fantastic to hear that your stay was enjoyable and met your expectations. And it's wonderful that the staff, including Antonio at the mixology bar, left such a positive impression. Here's to more great stays in the future!
by A verified traveler
Posted 14 Apr 2024
Recently had an excellent stay at Alaia Belize. Beautiful resort, excellent staff from bar (we will miss Kenroy's attentiveness and Derwyne's smoothies!) to restaurants (delicious food) to housekeeping (shoutout to Lupita for tending to our room each day!). Safe, walkable distance to local restaurants and shops and a quick ride to San Pedro airport. 10/10. We travelled as a family of 4, 2 kids aged 10 and 12.
Comment from Hotel Management
15 Apr 2024 by Maria Novelo - Marketing Associate , Hotel Management
Dear Jason,Thank you so much for sharing your wonderful experience at Alaia Belize! We are thrilled to note that you and your family had an excellent stay with us and that you enjoyed our beautiful resort, attentive staff, delicious food, and convenient location.Kenroy, Derwyne, and Lupita will be delighted to hear that they made such a positive impression on your stay. Providing exceptional service and creating memorable experiences for our guests are our top priorities, and we are delighted that our team members exceeded your expectations.We appreciate your kind words and recommendation, and we look forward to welcoming you and your family back to Alaia Belize for another unforgettable vacation in the near future!
by A verified traveler
Posted 6 Apr 2024
This is a beautiful property in a central location with exceptional service.
Comment from Hotel Management
6 Apr 2024 by Maria Novelo - Marketing Associate , Hotel Management
Thanks so much for sharing a few kind words and rating us perfectly, Bettina.. We hope this means you'll be back for another exquisite outing under our care.
