Ratings based on 17 Verified Reviews

4.6 out of 5
100% of guests recommend
4.7 Room cleanliness
5.0 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from South Hadley

Posted 26 Sep 2023
Cute house next to the lagoon.
Comment from Hotel Management
27 Sep 2023 by Casa de Luis family, Hotel Management
Dear Sara,Many thanks for your stay & for rating us, as Casa de Luis we do everything we can to give our best service to all our guests.....we love attending guests from all over the world, hope you come back some day in the next future.
5 out of 5
by A verified traveler

Posted 2 May 2023
Luis and his wife were a fantastic hosts. Thank you.
Comment from Hotel Management
15 May 2023 by Luis, Hotel Management
Dear Arystanbek,Thank you for your comment, we are glad to host you at Casa de Luis.When you like to come to lake San Pablo, remember that Casa de Luis is always available for your visit.Sincerely,Luis Antamba & La Familia de Casa de Luis
4 out of 5
by A verified traveler from Tempe

Posted 4 Feb 2022
Take care about garage ramp, too high!
Comment from Hotel Management
5 Feb 2022 by Luis Antamba, Hotel Management
Dear Guest, Thank you for your reservation at Casa de Luis, your comment help us to improove our services, we will take care about the ramp of the garage. Sincerely, Luis Antamba Managing owner of, Casa de Luis
1 out of 5
by A verified traveler

Posted 17 Jan 2020 on Orbitz
Comment from Hotel Management
22 Jan 2020 by Ls2aa, Hotel Management
Estimado huésped, Nos apena sobremanera su baja calificación que nos parece sobredimensionada en relación calidad precio. Hemos recibido muchos huéspedes en la misma habitación que eligió usted y nunca tuvimos comentarios o baja calificación como la suya; incluso le ofrecí otra habitación superior pero usted no quiso tomar esa opción. De todas maneras, espero que haya disfrutado el resto de su viaje. Cordialmente, Luis Antamba Propietario
5 out of 5
by A verified traveler from Clearwater, Florida

Posted 27 Sep 2019
Luis and his family were excellent hosts. He has extensive hotel management experience and his family has been there for generations. If you are interested in learning about the the local cultures and custom he is the best place to start. He really makes you feel like you are family and I will visit him again on my next vacation to Ecuador.
Comment from Hotel Management
20 Nov 2019 by Luis, Hotel Management
Dear Bill & Cornelia, Thank you for choosing us for your stay at Otavalo área, we really enjoy hosting both of you, always we do the best we can to all of our guests. Looking forward to your next year vacation to give best of our service. Kindest regards, Luis Antamba Managing owner of, Casa de Luis, your home away from home.
4 out of 5
by A verified traveler

Posted 16 Oct 2018 on Hotels
Luis was a gracious and attentive host. Casa de Luis, at Laguna San Pablo, is a great place to stay if you want to be near Otavalo but away from the hustle and bustle. It was delightful to wake up to wonderful views of the lake and surrounding mountains.
Comment from Hotel Management
9 Nov 2018 by Luis, Hotel Management
Dear Mr. Schmuel, It was our pleasure to attend both of you during your visit to Otavalo área. Thank you for your comment at Hotels.com Hope to attend you in the next future. Kindest regards, Luis Antamba Managing owner of Casa de Luis
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbia SC USA

Lovely home hear lake and Otavalo.

Posted 6 Jul 2018
Pros: The greatest thing about the hotel was Luis, who made us feel at home.
Cons: No complaints.
Location: Near great market at Otavalo, waterfall park in Peguche, Laguna de Cuicocha, and many other nearby volcano hikes.
Our host, Luis, is wonderful, extremely helpful, well informed, head of local tourism group. Luis went out of his way to make our stay great. We had several nice dinners at his house. Beautiful view of the lake and volcanoes from the patio on the third floor. I recommend this hotel/home highly.
Comment from Hotel Management
12 Jul 2018 by Luis Antamba , Hotel Management
Dear Jim, Thank you for your great comment... We were Very glad to attend both of you during your stay with us... We love attending all of our guests and make feel them like at home... Hope you can recommend us with your friends & family... And of course hope you can comeback some day.. Best wishes, Luis Antamba Owner of Casa de Luis
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Experience the real Ecuador

Posted 23 Oct 2017 on Orbitz
If you are traveling to Otavalo there is no better place to stay than Casa De Luis on the shores of lake San Pablo. Great home cooking and the owner will make you feel like a member of the family. Be sure to enjoy a candle lit dinner by the fire.
5 out of 5
by Richard

Excellent Value

Posted 29 Jun 2017 on Hotels
Beautiful, comfortable, clean place. Good food and an excellent host and incredible value!
Comment from Hotel Management
17 Jul 2017
Dear Richard, Thank you for your stay with us, it was our pleasure to attend you during your visit to Otavalo area. We hope to see you again in the next future. Warmest regards, La familia de "Casa de Luis"
5 out of 5
by A verified traveler from Sacramento

Posted 19 Feb 2024
La casa de Luis es muy bonita y muy acogedora. Pudimos estacionarnos dentro de la cochera techada. La vista desde la cocina al lago es muy bonita. Luis es muy amable y nos hizo un upgrade.
Comment from Hotel Management
19 Feb 2024 by Luis , Hotel Management
Gracias Antonio por elegirnos, nos encanta atenderlos con lo mejor de nuestros servicios a todos nuestros huéspedes nos alegra mucho que se sientan bien atendidos.Estamos siempre a las órdenes para hacerlos sentir como en casa.Cordialmente,La familia de Casa de Luis