Ratings based on 11 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
5.0 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Mar 2024
Rooms are quite small for 3 people. And the price for a small room for 3 persons.
Staff are great though.
by A verified traveler
Posted 11 Feb 2024
Booked this property to have comfortable stay while my husband has a camping event nearby. It was convenient and near the beach area where the event is.
The room is just enough for me and my 2kids. Was not able to experience the amenities.
The only let down is when a big cockroach got into our room. Big fear! 😅
So hopefully, they do regular Baygon spray 😊
by A verified traveler from Coronado
Posted 30 Jan 2024
The place is in great location. Walk to the beach, the staff were friendly. Parking no problems. Onsite has foods. We will definitely book again.
Comment from Hotel Management
30 Jan 2024 by -The Palms, Hotel Management
Thank you for your wonderful review. We're delighted to know that you had such a positive experience. We hope to have the pleasure of having you here again in the future!
by A verified traveler
Posted 23 Oct 2023 on Travelocity
Upon initial arrival, we thought we were in the wrong alleyway. It turns out that were at the right place. We had booked the Classic Triple Room. The AC unit wasn't properly sealed - so bugs could easily fly/crawl into the room (there were a couple flys and mosquitos in the room that night). The room was tiny for a twin bed and single bed. The photos make the room appear larger than it really is. The entire room smelled like it had been cleaned with bleach, but still smelled like a public urinal. We checked out after finding out that there are better places to stay nearby.
by A verified traveler from Coronado
Posted 9 May 2023
This was a gift to my sister and niece. They had a great time there. There’s a lot of activities to do at the hotel and the neighboring hotels.
by A verified traveler
Posted 2 May 2023
Deceiving. the property location did not match the information as described in the Property advertisement.
by A verified traveler
Posted 9 Jan 2023
we got in at around 7-8pm, and parking situation was terrible, but their staff was kind enough to let us park on their driveway.
the toilet bowl in room 7 was clogged the entire time we were there.
by A verified traveler
Posted 8 Jan 2023
The staff was very friendly and helpful. Always ready to help if there was anything I needed. I definitely will go back.
by A verified traveler
Posted 19 May 2022
very bad customer service. unhygienic jacuzzi. Approachable staff but not attending to customer's requests.
by A verified traveler
Great place to stay
Posted 4 Mar 2022 on HotelsBest resort in San Narciso. Jane cooked good food. The bar and pool was fun
