Ratings based on 995 Verified Reviews

4.7 out of 5
83% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 3 Jun 2024
I loved the vibrant aesthetic look it had. Very spacious and comfortable. It was close to restaurants and stores.
5 out of 5
by A verified traveler from fort lauderdale

Posted 3 Jun 2024
From arrival to departure the convenient location and staff attentiveness were as we expected from customer reviews. The western views from Suite 16 and the rooftop terrace were beautiful at every time of day. With western exposure comes prolonged sunshine and heat. The bedroom had a ceiling A/C which was efficient and quiet as was the ceiling fan. The outdoor temperature was excessive as we all knew from weather reports. The kitchen and family room were hot but we adapted. No A/C there so: close the curtains during hottest daylight; open screened windows for cross ventilation to take advantage of the outside air temp as beneficial. The suite has windows on 2 sides and opening the front door offered a 3rd air flow. Walking uphill or down from Casa Mia brought a multitude of picturesque destinations along cobblestoned walks: el Mirador viewpoint, Parque Benito Juarez, el Chorro hill; Parroquia Cathedral, Fabrica la Aurora galleries, the Art Institue SMA, the Canal family mansion/museum with stunning Guanajuato artist's collections and free entry. This is a very small representation of great places to visit. SMA is a Very friendly place and used to tourists. If you see a doorway, look inside. Just by chance we found many amazing courtyards - cool and filled with beauty. We are both in 70 years old and walked everywhere, but we saw that taxis were easily available. Our front desk offered many ideas and directions, but local community will keep you busy in a living postcard.
5 out of 5
by A verified traveler

Posted 29 May 2024
El servicio fue excelente 👌, la propiedad muy bonita limpia y acogedora. Tiene todo lo que se necesita en una tematica muy original de la ciudad. Recomendaría 10 de 10!
5 out of 5
by A verified traveler from Katy

Posted 28 May 2024
We will stay here again. Great bang for the buck!
Comment from Hotel Management
29 May 2024 by Monica Alvarez , Hotel Management
Thank you for you review.
5 out of 5
by A verified traveler from Fresno

Posted 25 May 2024
Great place to stay
Comment from Hotel Management
29 May 2024 by Monica Alvarez , Hotel Management
Thank you for you review.
5 out of 5
by A verified traveler

Posted 25 May 2024
It is like and Hacienda (but with air conditioner) tall ceilings and very good furniture,
Comment from Hotel Management
29 May 2024 by Monica Alvarez , Hotel Management
Thank you for sharing this review with us! We’re pleased to hear you enjoyed your experience with us. Kind regards.
5 out of 5
by A verified traveler

Posted 21 May 2024
Very beautiful landscaping and delightful architecture
5 out of 5
by A verified traveler from Chino

Posted 19 May 2024
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5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 May 2024
5 out of 5
by A verified traveler

Posted 13 May 2024
I love service , location, comfortable bed I travel a lot and make me miss my bed but this place make me feel I was at home. The only thing I didn't like is they don't have an elevator
Comment from Hotel Management
29 May 2024 by Monica Alvarez , Hotel Management
Thank you for sharing this review with us! We’re pleased to hear you enjoyed your experience with us. Kind regards.