Ratings based on 22 Verified Reviews

4.0 out of 5
80% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 Oct 2023
It was an excellent experience staying at the Don Carlos!! Wonderful staff!!
Comment from Hotel Management
30 Oct 2023 by Giancarlo , Hotel Management
Thank you
4 out of 5
by A verified traveler

Posted 17 Oct 2023
A great hotel, we spent a magnificent time with them. They have a great restaurant with very good Italian food. Unfortunately, we were given the only available room at the time, which was in a third floor (secondo piano), with no elevator, an my mother recently had knee surgery. But it is all great.
Comment from Hotel Management
30 Oct 2023 by Giancarlo , Hotel Management
Thank you
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Aug 2023 on Hotels
5 out of 5
by A verified traveler

Hotel stay

Posted 5 Dec 2022 on Hotels
Excellent throughout, staff were very friendly and provided swift customer service.
5 out of 5
by A verified traveler

Posted 6 May 2022
Excellent host
Comment from Hotel Management
25 May 2022 by giancarlo, Hotel Management
thank you. very gentle
5 out of 5
by A verified traveler

Great

Posted 21 Sep 2020 on Hotels
Very nice location and friendly staff.
Comment from Hotel Management
24 Sep 2020 by hotel, Hotel Management
thank you very much
4 out of 5
by A verified traveler

Posted 31 Aug 2020 on Hotels
Comment from Hotel Management
24 Sep 2020 by hotel, Hotel Management
thank you very much
4 out of 5
by A verified traveler

Posted 23 Jun 2019 on Orbitz
nice hotel. The AC did not work in properly. The hotel lobby was nice and cold but not the rooms
5 out of 5
by A verified traveler

Posted 14 Jun 2019
Stayed one night only, excellent service and beautiful rooms.
2 out of 5
by A verified traveler

Posted 25 Oct 2018 on Travelocity
Older upscale hotel in the middle of town. This was only Hotel on our 21 day trip that charged excessive hotel fees. When we inquired why we could not get an answer
Comment from Hotel Management
4 Nov 2018 by 26720420, Hotel Management
good orning. thank you to contact us. Please tell me whta wrong. Tank you Bests regards
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