Ratings based on 675 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jun 2024
by A verified traveler
Posted 11 Jun 2024
by A verified traveler
Posted 27 May 2024
by A verified traveler
Posted 8 May 2024
Everyone was very helpful and friendly, but parking was uncomfortable.
After all, this place it’s a nice place to stay.
Comment from Hotel Management
9 May 2024 by NH San Luis Potosí, Hotel Management
Dear MariaThank you for writing a review of your stay at NH San Luis Potosi. We are thrilled to read that your visit was satisfactory because of the attention of our staff complemented by the comfortable rooms and location. Miss Maria, we look forward to the opportunity to serve you on your next trip to the city.
by A verified traveler
Posted 1 May 2024
staff, breakfast, gym, location
Comment from Hotel Management
8 May 2024 by NH San Luis Potosí, Hotel Management
Dear JhonThank you for writing a review of NH San Luis Potosi. We are glad to read that you enjoyed your stay at the hotel, our facilities, location and staff attention make NH San Luis Potosi a great choice for your stay in the city.
by A verified traveler
Posted 1 May 2024
Gym, Breakfast, staff, location
Comment from Hotel Management
8 May 2024 by NH San Luis Potosí, Hotel Management
Dear JhonThank you for writing a review of NH San Luis Potosi. We are glad to read that you enjoyed your stay at the hotel, our facilities, location and staff attention make NH San Luis Potosi a great choice for your stay in the city.
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
30 Apr 2024 by NH San Luis Potosí, Hotel Management
Estimada ElviraGracias por valorar su experiencia de NH San Luis Potosí; lamentamos observar que su estancia fue insatisfactoria; nos gustaría conocer a través del correo nhsanluispotosi@nh-hotels.com las áreas de oportunidad que observo durante su visita para trabajar en ellas y ofrecer el gran servicio del cual es característico de NH San Luis Potosí.
by A verified traveler
Posted 25 Apr 2024
Área has nightclubs across the street, however, the rooms on the opposite side are very quiet. We always request that side,
Comment from Hotel Management
30 Apr 2024 by NH San Luis Potosí, Hotel Management
Dear MariaThank you for your review of your experience at NH San Luis Potosi. We appreciate the recommendation you make to our future guests, unfortunately on weekends the noise is much higher in the rooms overlooking the main avenue; therefore, we give the alternative to deliver rooms as far away from the avenue or make the delivery of anti-noise kits to increase the rest of our guests.
by A verified traveler
Posted 21 Apr 2024
I went for a few days to rest and the hotel did not have water for many hours
Comment from Hotel Management
30 Apr 2024 by NH San Luis Potosí, Hotel Management
Dear GuestThank you for your review of your experience at NH San Luis Potosi, we are sorry to read that your stay was unsatisfactory. During your visit we had an incident with the water supply pipes; currently, corrective maintenance has been performed to prevent a similar situation of lack of water in the rooms from happening again. Miss Maria, we hope to have a second opportunity to welcome you to NH San Luis Potosi and that you will fully enjoy our facilities and services.
by A verified traveler from Round Rock
Posted 3 Apr 2024
Great front desk service
Comment from Hotel Management
4 Apr 2024 by NH San Luis Potosí, Hotel Management
Dear JulioThank you for writing a review of your stay at NH San Luis Potosi. We are glad to hear that your stay was satisfactory and that our Front Desk team provided great service. Mr. Julio, the entire hotel team looks forward to the opportunity to welcome you on your next trip to the city.
