Ratings based on 276 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Its pretty and nice beds
by A verified traveler
Posted 23 Apr 2024
Esta excelente para quedarse en SLP sin entrar a la ciudad. Suficiente estacionamiento. Oxxo enfrente. Limpio y buena atencion. Mucha gente de las companias cercanas se quedan ahi.
by A verified traveler
Posted 9 Mar 2024 on Hotels
by A verified traveler
Posted 11 Jan 2024
It was not so clean, was smelling like food, because the restaurant is in an open area.
the staff do not have good communication.
by A verified traveler
Posted 7 Jan 2024
by A verified traveler
Posted 3 Jan 2024 on Hotels
by A verified traveler
Posted 1 Jan 2024
by A verified traveler
Avoid this one! Absolute disaster!
Posted 31 Oct 2023 on HotelsI was first time in this hotel 5 years ago when it was brand new. Now again, in September, and it looked very bad, room was very dirty, everything was falling apart, like no maintenance was done until then. Didn't even have toilet paper in the room.
I had to check out one week earlier than planned due to business reasons, they promised me refund for my excess nights, gave me printout of payment statement, but even after more than 1 month I didn't get my money. They don't answer the phone, or if they do they don't understand English, or if they do, they hang up or just leave the phone ON and go away. I contacted them on provided email but didn't get any answer.
There is a lot of police staying in hotel, making lot of noise in the morning and during the night.
Every few days I couldn't get into my room, had to go back down to reception to reprogram key-card.
Every morning and evening there was congestion on the road, so driving to/from hotel was a nightmare. It took generally 10-15 minutes than what google maps suggested, but I had some days when I was "driving" for 40-60 minutes more.
I wanted to play it nice and don't leave bad review but at the end, they DO deserve it.
Food was not so good (according to my Mexican colleagues), but there was variety of choice.
Over all, I am extremely dissatisfied and disappointed in that hotel and won't come back unless to get my money!
by A verified traveler
Posted 9 Sep 2023
The staff are so bad house keping is so rude
by A verified traveler
Posted 25 Jul 2023
Nice & clean
