Ratings based on 197 Verified Reviews
3.5 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 May 2024
Screaming homeless way too over priced for how disgusting it was. Left before the second night with out refund it was so bad.
Comment from Hotel Management
7 May 2024 by sp, Hotel Management
Dear Jeffrey, We're sorry to hear that you had an unpleasant experience at our hotel. This is unacceptable, and we apologize for any inconvenience or discomfort it may have caused. We have spoken with our local police and are taking steps to ensure that this doesn't happen again.
by A verified traveler
Posted 3 May 2024
cheap hotel that was not horrible. met expectations but did not exceed them
Comment from Hotel Management
3 May 2024 by sp, Hotel Management
Dear Logan, Thank you for taking the time to provide valuable feedback about your stay. Weapologize that your experience was less than ideal.
by A verified traveler
Posted 1 May 2024
It was a decent place to stay in
Comment from Hotel Management
3 May 2024 by sp, Hotel Management
Dear Dariens, Thank you so much for your five-star review. We are delighted to hear that you had a positiveexperience with us.
by A verified traveler
Posted 27 Apr 2024
You sold me cancellation insurance but did not tell me I had to cancel before 7 am pst on the day of cancellation. This was fraud and you need to refund my money for this trip. I called to cancel at 11.30 am on 4/26
Comment from Hotel Management
28 Apr 2024 by sp, Hotel Management
Dear Lucas Donovan, Thank you for your feedback and sorry for inconvenient. About the cancellation is 24 hours prier to an arrivals not same day just few hours before check in time. If you can not make it then you have to let us know at lest day before.
by A verified traveler
Posted 20 Apr 2024
Unfriendly staff. No coffee pot in room. rundown
Comment from Hotel Management
22 Apr 2024 by sp, Hotel Management
Dear Leslie, We’re so sorry to hear about your unfortunate experience with our staff. We have shared your feedback with our team in order to improve in these areas.
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
13 May 2024 by sp, Hotel Management
Dear Francisco S Vallejo, We are delighted to know that you found your room comfortable and to your liking.
by A verified traveler
Posted 15 Apr 2024
Too pricey for the quality
Comment from Hotel Management
16 Apr 2024 by sp, Hotel Management
Dear Gloria, Thank you for taking the time to provide valuable feedback about your stay. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance.
by A verified traveler
Posted 14 Apr 2024
Comment from Hotel Management
16 Apr 2024 by sp, Hotel Management
Dear Yaron, Thank you for reaching out to our team with feedback about your stay.
by A verified traveler
Posted 25 Mar 2024
The entrance door for the room I stayed in had a gap big enough that at night you could see the outside light come through the room. I couldn't close the blinds completely to block the outside light either. Other than that it was good.
Comment from Hotel Management
28 Mar 2024 by sp, Hotel Management
Dear Hernaldo, Thank you for your feedback on our room amenities. We're sorry to hear that certain aspects didn't meet your expectations. We're taking note of your suggestions as we continually strive to improve our guest experience.
by A verified traveler
Posted 16 Mar 2024
the ownership of this place is so rude it’s insane. owner walked into the room while my friend and i were still asleep (taking a nap before checkout) in the bed 15 min BEFORE our checkout time… total invasion of privacy. this was the last straw though, they were extremely abrasive and overall demeanor was extremely disdainful towards paying customers it was truly shocking
Comment from Hotel Management
20 Mar 2024 by sp, Hotel Management
Dear Michael, Thank you for your feedback and sorry for inconvenient, I personally look in to this with my manager.
