Ratings based on 961 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Gas station in front, several dining options close by
Comment from Hotel Management
5 Jun 2024 by Customer Care Team, Hotel Management
Dear Carlos, thank you for sharing your feedback! We're pleased to hear that you found our hotel's location convenient, with a gas station nearby and several dining options close by. Providing easy access to amenities like these is important to us, and we're glad that it added to your overall experience. If there's anything else we can do to enhance your stay or if you have any further feedback, please don't hesitate to let us know. We value your feedback and hope to have the pleasure of welcoming you back in the future!Best Regards, Avenue Inn Customer Care Team
by A verified traveler
Posted 3 Jun 2024
Nice motel-like property not far from the SLO downtown. 15-20 min walk to restaurants. The room, furniture, linens were clean and looked new.
Comment from Hotel Management
4 Jun 2024 by Guest Experience Team, Hotel Management
Dear Alexey, we're delighted to hear that you enjoyed your stay at our property and found it to be a convenient location not far from SLO downtown. It's wonderful to know that you found the room, furniture, and linens clean and well-maintained, providing a comfortable experience. Providing a clean and welcoming environment for our guests is our priority, and we're thrilled that we met your expectations. We appreciate your positive feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Best Regards, Avenue Inn Customer Care Team
by A verified traveler
Posted 2 Jun 2024
refrigerator in the room made a lot of noise, woke me up several times
Comment from Hotel Management
4 Jun 2024 by Customer Care Team, Hotel Management
Dear Vincent, we apologize for the inconvenience caused by the noise from the refrigerator in your room. Your comfort and rest are important to us, and we regret that we fell short of providing a peaceful environment during your stay. We will handle the issue with the refrigerator promptly to ensure that it operates quietly in the future. Thank you for bringing this to our attention, and we appreciate your understanding. If there's anything else we can do to make your stay more comfortable or if you have any further concerns, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for a more restful experience.Best Regards, Avenue Inn Customer Care Team
by A verified traveler
Posted 2 Jun 2024
Avenue Inn is clean, neat, well managed. However, it is a no-frills motel, with zero amenities.
Comment from Hotel Management
4 Jun 2024 by Customer Care Team, Hotel Management
Dear Steven, thank you for your feedback. We're pleased to hear that you found Avenue Inn to be clean, neat, and well-managed. While we strive to provide a comfortable and welcoming environment for our guests, we apologize if our motel lacks the amenities you were expecting. We appreciate your understanding and hope that the cleanliness and management of our property made up for any shortcomings in amenities. If there's anything else we can do to enhance your experience or if you have any further feedback, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for another pleasant stay in the future.Best Regards, Avenue Inn Customer Care Team
by A verified traveler
Posted 1 Jun 2024
Great location. Within walking distance of downtown. Room was very clean. S
Would stay here again
Comment from Hotel Management
4 Jun 2024 by Customer Care Team, Hotel Management
Dear James, we're thrilled to hear that you enjoyed your stay with us and found our location convenient, within walking distance of downtown. It's wonderful to know that you found your room very clean and that you would choose to stay with us again in the future. Providing a comfortable and pleasant experience for our guests is our priority, and we're delighted that we met your expectations. We look forward to welcoming you back for another great stay! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Best Regards, Avenue Inn Customer Care Team
by A verified traveler
Posted 1 Jun 2024
Really good location but the rooms are pretty small and the bathroom and especially the shower are very, very tiny.
Comment from Hotel Management
4 Jun 2024 by Customer Care Team, Hotel Management
Dear Leonard, thank you for sharing your feedback with us. We're pleased to hear that you appreciated our hotel's location. However, we apologize if the size of the rooms and the bathroom, particularly the shower, did not meet your expectations. Your comments are valuable to us, and we will consider them as we strive to improve our facilities and provide a more comfortable experience for our guests. If there's anything else we can do to enhance your stay or if you have any further feedback, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best Regards, Avenue Inn Customer Care Team
by A verified traveler from Harbor City
Posted 28 May 2024
The property has clean rooms
Comment from Hotel Management
29 May 2024 by Customer Care Team, Hotel Management
Dear Teddy, thank you for your kind words! We're delighted to hear that you found our rooms clean. Maintaining a high standard of cleanliness is a top priority for us and we are delighted to know that it enhanced your stay. We look forward to hosting you again soon!Best Regards, Avenue Inn Customer Care Team
by A verified traveler
Posted 22 May 2024
The family Staff was so accomadating.
I missed my train however, and they still charged me for (1) night stay, even though it wasn't my fault [AMTRAK}
Comment from Hotel Management
23 May 2024 by Customer Care Team, Hotel Management
Dear David, we apologize for any inconvenience caused by the situation with your train and the charges incurred. Our aim is always to provide exceptional service and accommodate our guests' needs to the best of our ability. However, as per our policy, missed reservations are subject to charges, and we regret any frustration this may have caused. Your feedback is important to us, and we will review our policies to see if there are any adjustments we can make to better handle such situations in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to us directly. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless experience in the future.Best Regards, Avenue Inn Customer Care Team
by A verified traveler from Camas
Posted 21 May 2024
Nicest local motel I have stayed at in a very long time.
Comment from Hotel Management
22 May 2024 by Customer Care Team, Hotel Management
Dear Skylar, we're thrilled to hear that you had such a positive experience during your stay with us! Providing a comfortable and enjoyable stay for our guests is our top priority, and we're delighted that you found our motel to be the nicest one you've stayed at in a long time. We appreciate your kind words and hope to have the opportunity to welcome you back for another fantastic stay in the future. Thank you for choosing to stay with us!Best Regards, Avenue Inn Customer Care Team
by A verified traveler from Kirkland
Posted 21 May 2024
Classic well maintained historic motel👌
Comment from Hotel Management
21 May 2024 by Customer Care Team, Hotel Management
Dear David, thank you for your kind feedback! We're delighted to hear that you appreciated our classic, well-maintained historic motel. We take pride in preserving the charm and character of our property while ensuring a comfortable stay for our guests. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future!Best Regards, Avenue Inn Customer Care Team
