Ratings based on 704 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
The hotel has a great location and the staff was incredibly friendly and helpful.
by A verified traveler
Posted 19 May 2024
Great location in city center, easy to walk e every where. Staff was extremely friendly and helpful. Would definitely stay again
Comment from Hotel Management
20 May 2024 by Hotel Botticelli, Hotel Management
Dear Nancy,Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our convenient location and found our staff to be friendly and helpful. It would be our pleasure to welcome you back for another great stay. Thank you for choosing our hotel.Monica Brugnoni Resident Manager
by A verified traveler from Santa Fe
Posted 15 May 2024
I had the room I wanted that I booked ahead of time. I appreciated that. But my VIP bottle of Prosecco wasn't there as it usually is. The hotel is in a great, convenient location. Walkable.
Comment from Hotel Management
19 May 2024 by Hotel Botticelli, Hotel Management
Thank you for choosing our hotel and for your kind review. We apologize for the inconvenience regarding the Prosecco and will ensure it is available for your next visit. We hope you enjoyed your stay and our convenient location.
by A verified traveler
Posted 14 May 2024
Very nice, staff was wonderful!
Comment from Hotel Management
15 May 2024 by Hotel Botticelli, Hotel Management
Thank you for taking the time to leave us a review. We are thrilled to hear that you had a pleasant experience with us and that our staff made a positive impact. We hope to have the opportunity to welcome you back in the future. Have a great day!Monica Brugnoni - Resident Manager
by A verified traveler
Posted 25 Apr 2024
Breakfasts were excellent and the concierge was very informative.
Comment from Hotel Management
27 Apr 2024 by Monica Brugnoni - Resident Manager, Hotel Management
Dear Anne,Thank you for your positive review! We are glad you enjoyed our breakfasts and found our concierge helpful.Kindest regards
by A verified traveler from chicago
Posted 16 Apr 2024
Everything was great
Comment from Hotel Management
17 Apr 2024 by Monica Brugnoni - Resident Manager, Hotel Management
Dear Michael,I would like to thank you for your amazing and precise review that I am going to shared with all the staff, your words will motivate us in doing better and better in order to give to all the guest an unforgettable experience like the one you had.I really hope to have you again at Hotel Botticelli and in our beautiful town. Kindest regards
by A verified traveler
Posted 29 Mar 2024
Most def not a 4* hotel - 3* absolutely Max - but staff were helpful and friendly
Comment from Hotel Management
30 Mar 2024 by Monica Brugnoni - Resident Manager, Hotel Management
Dear Mr. Jonathan,I really thank you for your words regarding the staff ,We will always keep our dedication to give all guests a special stay. We are waiting for a total renovation of the Hotel and we hope to welcome you again.Yours faithfully
by A verified traveler
Posted 22 Mar 2024
Great location walking distance to the train station and close to many restaurants. Free breakfast was nice to have before heading out for the day. Held our bags after checkout.
Comment from Hotel Management
30 Mar 2024 by Monica Brugnoni - Resident Manager, Hotel Management
Dear Jennifer,It is wonderful to arrive at work very early in the morning and read reviews where guests express their satisfaction and happiness. It is pure energy for us and a stimulus to do better. See you soon
by A verified traveler
Posted 31 Jan 2024
This property is very nice and everyone was extremely helpful. The room was very nice and the continental breakfast was very nice.
Comment from Hotel Management
12 Feb 2024 by Monica Brugnoni- Room Division Manager, Hotel Management
Dear Jessica,We are delighted to learn that you enjoyed your recent stay at the Hotel Botticelli and we would like to thank you for taking the time to share your experience with us Regards
by A verified traveler
Posted 28 Jan 2024 on Hotels
Comment from Hotel Management
29 Jan 2024 by Monica Brugnoni- Room Division Manager, Hotel Management
Gentilissima Signora Silvana,La ringraziamo per averci lasciato un riscontro.Non sempre ci riusciamo però ogni volta che riceviamo un commento ci mettiamo in discussione e cerchiamo ogni volta di fare meglio. Grazie ancora per averci scelto.Nella speranza di darle nuovamente il benvenuto , La ringraziamo e salutiamo .
