Ratings based on 979 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from LOS ANGELES
Posted 18 Jun 2024
Nice, clean, high ceiling was fantastic!
by A verified traveler
Posted 16 Jun 2024
Friendly staff and the property looks clean
Comment from Hotel Management
17 Jun 2024 by Anushya, Hotel Management
Thank you for your response. We are glad to know you enjoyed your stay with us. Looking forward to seeing you again
by A verified traveler from Portland
Posted 9 Jun 2024
Clean and convenient property for stays in the east bay. The bed was comfortable and the rooms quiet despite being near the highway.
Comment from Hotel Management
9 Jun 2024 by Donn, Hotel Management
Thank you for taking a moment to share your experience. I am happy to hear you found our hotel clean and to your liking. We strive to provide reliable and friendly service that makes your stay better and brighter and we appreciate your feedback. We hope to welcome you back soon.
by A verified traveler
Posted 8 Jun 2024
Comment from Hotel Management
9 Jun 2024 by Donn , Hotel Management
Thank you for taking the time to share about your recent stay with us. We value every guest. Our goal is to provide a reliable and friendly experience that makes every stay better and brighter. We sincerely appreciate your feedback as we continually work to improve.
by A verified traveler
Posted 6 Jun 2024
Rooms carpet, bath tub are dirty..
Front desk Rude
Comment from Hotel Management
9 Jun 2024 by Donn, Hotel Management
Thank you for taking the time to share about your recent stay with us, and we are sorry to hear that your experience was less than satisfactory. Our goal is to provide a reliable and friendly experience that makes every stay better and brighter. We hope to welcome you back soon.
by A verified traveler
Posted 5 Jun 2024
Comment from Hotel Management
9 Jun 2024 by Donn, Hotel Management
Thank you for taking a moment to share your experience.We strive to provide reliable and friendly service that makes your stay better and brighter and we appreciate your feedback. We hope to welcome you back soon.
by A verified traveler
Posted 4 Jun 2024
Nice
Comment from Hotel Management
4 Jun 2024 by Anushya, Hotel Management
Thank you for your feedback. We are glad to know that you enjoyed your stay with us. Looking forward to seeing you again
by A verified traveler
Posted 1 Jun 2024
Comment from Hotel Management
4 Jun 2024 by Anushya, Hotel Management
Thank you for your feedback. We are glad to know that you enjoyed your stay with us. Looking forward to seeing you again
by A verified traveler
Posted 29 May 2024
Overall, decent property as I have stayed numerous times.
Sink wasn’t not draining properly
Comment from Hotel Management
31 May 2024 by Anushya, Hotel Management
Thank you for your feedback. Apologize for the inconvenience caused to you. Your feedback is important to us. Looking forward to see you in the near future
by A verified traveler
Posted 21 May 2024
Everything came out fine but I called customer service because I lost earrings in the restroom and the lady said she was gonna call come back but I havent received a call
Comment from Hotel Management
21 May 2024 by Anushya, Hotel Management
I am extremely disappointed to know we never got back to you. We did not find your earrings , sorry about it. Your feedback is very important to us.
