Ratings based on 470 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Dec 2023 on Hotels
Comment from Hotel Management
28 Dec 2023 by Loredana Saturno Direttore, Hotel Management
Gentile Giusy,La ringraziamo per la recensione.Contiamo di rivederLa nuovamente.Cordiali saluti.Loredana SaturnoDirettore
by A verified traveler
Posted 19 Dec 2023
Comment from Hotel Management
20 Dec 2023 by Loredana Saturno General Manager, Hotel Management
Dear Susan,we would like to thank you for review.With kind regards,Loredana SaturnoGeneral Manager
by A verified traveler
Posted 18 Dec 2023
Comment from Hotel Management
20 Dec 2023 by Loredana Saturno Direttore, Hotel Management
Gentile Sandra,La ringraziamo per la recensione,Contiamo di rivederLa presto.Cordiali saluti.Loredana SaturnoDirettore
by A verified traveler
Posted 29 Nov 2023
Very unhelpful management. Booking made in error for wrong dates three months earlier and paid in full for 2 rooms. Management absolutely refused any refund
Comment from Hotel Management
4 Dec 2023 by Loredana Saturno General Manager, Hotel Management
Dear Philip,we are sorry if the assistance was not as expected.We specify that in the case of promotional rates, discounted compared to ordinary rates, cancellation or modification of the reservation is not allowed.We hope to be able to host you in the future.Best regardsLoredana SaturnoGeneral Manager
by A verified traveler
Posted 24 Nov 2023
The breakfast wasn't that bad but it wasn't something to say wow, every day the same thing and the hams weren't fresh, we decided to have dinner there one night and for us the dinner wasn't from 1 to 10 it was 4, for the type of The hotel should improve the food, the rest of the hotel as a property was excellent.
Comment from Hotel Management
28 Nov 2023 by Loredana Saturno General Manager, Hotel Management
Dear Maria,thank you very much for your comment, glad you enjoyed the location and room.We also took a good note of your pointed out about the restaurant, although the F&B service is subject to the rigorous protocols set by our standards.We look forward to have you back as our Guest.Best regardsLoredana SaturnoGeneral Manager
by A verified traveler
Excellent quality for a very reasonable price
Posted 31 Oct 2023 on HotelsLovely hotel, clean, modern with nicely appointed rooms.
Comment from Hotel Management
31 Oct 2023 by Loredana Saturno General Manager, Hotel Management
Dear Franco,thank you very much for your feedback.We're happy that your stay was fully satisfying.We hope to welcome you again.Best regards,Loredana SaturnoGeneral Manager
by A verified traveler
Posted 28 Oct 2023
Loved this hotel, just wish we could have had air conditioning that worked. Very hot in room still slept well.
Comment from Hotel Management
31 Oct 2023 by Loredana Saturno General Manager, Hotel Management
Dear Kim,thank you very much for share you opinion with us.We're glad that you enjoyed the stay.We hope to welcome you again.Kind regards,Loredana SaturnoGeneral Manager
by A verified traveler
Posted 20 Sep 2023
Very spacious rooms. Easy to walk in. Quite area.
Comment from Hotel Management
23 Sep 2023 by Loredana Saturno General Manager, Hotel Management
Dear Mehmet,we would like to thank you for your feedback.With kind regardsLoredana SaturnoGeneral Manager
by A verified traveler from baabda
Posted 15 Sep 2023
This hotel was great overall
Comment from Hotel Management
15 Sep 2023 by Loredana Saturno General Manager, Hotel Management
Dear Joseph,we're really happy that your stay fully satisfying.We hope to see you next time.With kind regardsLoredana SaturnoGeneral Manager
by A verified traveler
Posted 25 Jul 2023
Love the fact that i was upgraded to a better room although it being my mistake
Comment from Hotel Management
2 Aug 2023 by Loredana Saturno General Manager, Hotel Management
Dear Alby,we're really happy that you enjoyed the stay.We hope to see you soon.Loredana SaturnoGeneral Manager
