Ratings based on 36 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Apr 2024
by A verified traveler
Posted 12 Feb 2024
I like the staff and the property. Lots of trees. We had a filtered water dispenser in the room. WiFi is good. Hot water shower is not consistent. Wish there bed has a mattress cover.
by A verified traveler
Posted 21 Jan 2024
This resort is absolutely stunning. The grounds are clean and very well kept. The beach is beautiful and the atmosphere is very relaxing. Rooms are large with everything you need for a night or two. Would definitely stay here again.
by A verified traveler
Posted 10 Aug 2023
We stayed here for 6 days. Its right on the beach. The staff is welcoming and attentive. They were quick to make accommodations and answered all my questions. The restaurant inside made great food but outside the resort there are plenty of options within walking distance. I recommend this place to my family and they booked rooms. When we return this is where I will be booking again.
by A verified traveler
Posted 20 Apr 2023 on Hotels
We had a great stay at The Bruce, lovely beach, nice big room and friendly, helpful staff. Only downside was that our room (but not all/others) had a few powercuts and lost water once or twice. Room very clean on arrival, however was not made up again despite a four night stay.
by A verified traveler
Posted 14 Apr 2023 on Hotels
by A verified traveler
Posted 1 Feb 2023
by A verified traveler
Posted 4 Dec 2022
by A verified traveler
Posted 22 Apr 2022 on Orbitz
No WiFi, asked for it to be fixed but they didn’t. In ores to use your phone you must be in the lobby area outside.
Nightclub next door blasted music until 2am.
At 3am a pack of 8 wild dogs on the property barked until the rooster crowed. If you don’t like sleeping or using your cell phone or internet then you might want to stay there.
by A verified traveler
Posted 12 Mar 2020 on Hotels
Fabulous location being situated directly on the beach and the staff are very helpful; however, there is room for improvement. We were fortunate to be able to check in early, but bath towels were not provided in our room and we had to request them at reception, we had no running water in the shower during our 2 night stay meaning we had to rinse in the sink, and the room only gets cleaned every second day so we had to ask for more toilet paper to be provided - simple things are overlooked. In addition to that, the neighbours dog was an absolute nuisance on our first nights stay, barking at all hours of the night for an extended period of time. We did mention this at reception the following morning and they kindly offered to speak to the neighbour. Fortunately, the dog didn't keep us up the following night. The property has potential, but for now, I would say it is overpriced for the service that is being provided.
Comment from Hotel Management
14 Mar 2020 by April, Hotel Management
We are sorry for the inconvenience you experienced during your stay. We will look into what had happened and thank you for giving us this feedback so we can somehow improve the system or take into action what has not been done. Stay safe and God bless!
