Picuas Village Reviews

Thank you so much for your glowing review! We're thrilled to hear that you had such a fantastic time during your stay with us. It's always our goal to provide a haven where guests can truly unwind and leave the stresses of everyday life behind.We're delighted that you took advantage of our beachfront location, enjoying leisurely walks during low tide and exciting kayak adventures when the tide was high. And there's nothing quite like the soothing relaxation of our pool and jacuzzi – we're thrilled that you found them to be the perfect way to unwind.We can't wait to welcome you back for another memorable stay! If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Until then, take care and we'll be eagerly awaiting your return!

Thank you for sharing your feedback with us! We're honored that you chose our property for your honeymoon and are thrilled to hear that you had an enjoyable stay overall.We're glad that you found your room comfortable and the downstairs bathroom clean and spacious. It's wonderful to hear that you were able to make use of the pool despite the hot water issue – sometimes a refreshing dip can be just as invigorating!We apologize for the minor issues you experienced with the drawers and for any inconvenience caused by unexpected maintenance workers. Your suggestion to include a note in the check-in text message is greatly appreciated, and we will definitely take that into consideration to ensure a smoother experience for future guests.We value your feedback and hope to have the opportunity to welcome you back for another stay in the future. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know

I'm truly sorry to hear about the numerous issues you encountered during your stay at the rental property. It's deeply disappointing to hear that the pool was out of order throughout your visit and that you experienced problems with amenities like hot water in the bathtub and insufficient storage space for your belongings.The flooding in one of the bedrooms during the rain is particularly concerning, and I can understand how frustrating and inconvenient these issues must have been for you. Your comfort and satisfaction are of utmost importance to us, and it's clear that we failed to meet your expectations in this instance.I'm glad to hear that Sonya, the cleaner, was able to provide some assistance during your stay. We will certainly pass along your compliments to her and ensure that her efforts are recognized.Please accept our sincere apologies for the inconveniences you experienced, and we completely understand your request for a credit. We will address these issues internally to prevent similar occurrences in the future.In the meantime, we will reach out to discuss compensation for the inconvenience you endured during your stay. Your feedback is invaluable, and we appreciate you bringing these matters to our attention

Thank you for your detailed feedback regarding your recent stay at our property. We're delighted to hear that you found our space stunning and enjoyed the well-thought-out outdoor amenities, as well as the convenience of the indoor powder rooms in each room. It's wonderful to hear that you were able to take advantage of the nearby snorkeling opportunities.We sincerely apologize for the shortcomings you experienced during your stay. Your comments regarding the limited condiments, single-use toiletries, and lack of hair dryers have been duly noted. We understand the importance of having adequate supplies and amenities, especially for longer stays and for guests engaging in water activities. Rest assured, we will take immediate steps to address these issues and ensure that our property is better equipped to meet the needs of our guests.Regarding the kitchen supplies, we apologize for the inconvenience caused by the insufficient utensils and cooking equipment. We will review our inventory and make necessary additions to ensure a more comfortable and convenient cooking experience for our guests.Furthermore, we appreciate your feedback regarding the practicality of the bathrooms, including the limited hooks for hanging towels. We will explore solutions to enhance the functionality and convenience of our bathroom amenities.We understand the disappointment regarding the hot water issues and the non-functional jacuzzi. Please accept our sincerest apologies for any inconvenience this may have caused. We are actively addressing these issues with our maintenance team to ensure that all advertised amenities are fully operational for our guests.We truly value your feedback as it helps us identify areas for improvement and ensure a better experience for future guests. Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back for a truly exceptional stay in the future.

Thank you for your feedback, Federico. We apologize for the inconvenience with the BBQ not having gas. We appreciate your input, and we'll address this issue promptly. Your feedback about paying attention to details is valuable, and we'll strive to improve in that aspect. If there's anything else you'd like to share or if there are specific details we should focus on, please let us know. We hope to welcome you again, and we'll ensure a better experience next time.

Thank you, Jeryd, for your fantastic 5-star review on Expedia! We're thrilled to know that you had a positive experience during your stay. If you ever find yourself in the area again, we'd be more than happy to host you. Safe travels, and thank you for choosing us!

Thank you so much for taking the time to write a review. We truly appreciate your feedback and are glad to hear that you enjoyed your stay with us.As you indicate, our location is very privileged, far from the noise of the city and with the tranquility necessary for a good rest.We look forward to welcoming you back soon.