Ratings based on 995 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Just a very friendly atmosphere
Comment from Hotel Management
6 Jun 2024 by Ana Martinez, Hotel Management
Thanks for your review, we are very happy to hear that you enjoyed your stay, we hope to see you again.
by A verified traveler
Posted 3 Jun 2024
Everything during my stay was excellent. There’s two things I think need to improve. One is the roof leaking because of the rain (lobby area). And the second one is the bartender at the main bar in the lobby, this guy need to work with his approach and delivery to the guests. Very rude and not very polite.
Everything else was very nice.
Comment from Hotel Management
3 Jun 2024 by Ana Martinez, Hotel Management
Thank you, for taking the time to write about your experience in our resort. We apologize for not meeting your expectations; we strive to create our guest the best memories. We will share your experience with our team in efforts to improve and take corrective action. If you are ever in our area, we hope you can reconsider and give us another opportunity to make it Right for you. Thank you for staying with us.
by A verified traveler
Posted 28 May 2024
nice
Comment from Hotel Management
30 May 2024 by Ana Martinez, Hotel Management
Thanks for your review, we hope to see you again!
by A verified traveler
Posted 27 May 2024
The beach
Comment from Hotel Management
29 May 2024 by Ana Martinez, Hotel Management
We appreciate your review, hopefully we will see you again!
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
20 May 2024 by Ana Martinez, Hotel Management
We appreciate your review, hopefully we will be able to see you again soon!
by A verified traveler
Posted 15 May 2024
The property needed updating. Limited dining choices for people that don’t have a car.
Comment from Hotel Management
16 May 2024 by Ana Martinez, Hotel Management
Thank you, for taking the time to write about your experience in our resort. We apologize for not meeting your expectations; we strive to create our guest the best memories. We will share your experience with our team in efforts to improve and take corrective action
by A verified traveler
Posted 14 May 2024
It was.
Comment from Hotel Management
15 May 2024 by Ana Martinez, Hotel Management
Thanks for your review, we hope you come visit us again soon!
by A verified traveler from New Rochelle
Posted 14 May 2024
Comment from Hotel Management
15 May 2024 by Ana Martinez, Hotel Management
Gracias por compartir su experiencia con nosotros, esperamos verle pronto!!
by A verified traveler
Posted 14 May 2024
To many kids!!!
Comment from Hotel Management
14 May 2024 by Ana Martinez, Hotel Management
Thanks for leave your review; we are sorry we did not meet your expectations. Hopefully in the future you can give us a second opportunity.
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
15 May 2024 by Ana Martinez, Hotel Management
Thanks for leaving your review, we hope to see you again soon!
