Ratings based on 37 Verified Reviews
4.5 Room cleanliness
3.0 Service & staff
3.8 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Miami
Posted 16 May 2024
Highly recommended and definitely going back on my next trip to SJ. Hotel is near to the main beach town by car and the staff very welcoming and friendly. Ariel and Keila very attentive and helpful during our visit.
by A verified traveler
Posted 2 May 2024
Had a beautiful time was a couple of things I found to be an issue communication was a major issue got charged for things that weren’t confirmed also the hot water kept on not working though out our stay as also a major issue the room wasn’t cleaned at all throughout our entire stay
Comment from Hotel Management
2 May 2024 by La Santa Maria Hospitality Team, Hotel Management
Thank you for sharing your experience with us! We're truly sorry to hear about the communication issues and the inconveniences you encountered during your stay. Your feedback is invaluable, and had we been informed of these issues during your stay, immediate action would have been taken to address them and ensure your comfort. Additionally, I want to assure you that there were no charges applied, as we didn't receive a response from you. We appreciate your understanding and hope to have the opportunity to make it up to you in the future.
by A verified traveler
Posted 25 Apr 2024
by A verified traveler
Posted 21 Apr 2024
Clean practical and modern
by A verified traveler
Posted 21 Apr 2024
by A verified traveler
Posted 7 Mar 2024
Property was in excellent condition. Only feedback was that there was no restaurant on the property and they do not seem to cater to larger families (greater than 4 people).
by A verified traveler
Posted 7 Mar 2024
by A verified traveler
Posted 19 Feb 2024 on Orbitz
Location is easy to get too. Parking was great close off and security is excellent. Guest services is great and friendly. Only recommendation. Is to change the sofa cover from white to another because you can see stains on it.
by A verified traveler from Managua
Posted 5 Feb 2024
The property is beautifil, with beautiful views, close to town.
by A verified traveler
Posted 1 Jan 2024
Great Place I would definitely stay here again
