Ratings based on 29 Verified Reviews

3.8 out of 5
79% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Second time staying there.

Posted 17 Mar 2018
Prefect location when I stay in Del Sur, very nice hotel with a great staff.
Comment from Hotel Management
19 Mar 2018 by Roger E. Lezama I., Hotel Management
Thanks for your Preference. We hope we can serve you again!
5 out of 5
by A verified traveler

Posted 23 Jan 2018 on Hotels
Staff werev very friendly and helpful. Room was great, nice and clean. We could see the sunset from the upper deck. Plenty of restaurants close by.
Comment from Hotel Management
26 Jan 2018 by Roger E. Lezama I., Hotel Management
Thanks for your Preference
4 out of 5
by A verified traveler

Posted 8 Jan 2018 on Hotels
Comment from Hotel Management
26 Jan 2018 by Roger E. Lezama I., Hotel Management
Thanks for your Preference
3 out of 5
by A verified traveler

Posted 24 Dec 2017
Not happy with my experience. Not happy with my experience. Not happy with my experience. Not happy with my experience. Not happy with my experience.
4 out of 5
by Bryce

Chateau

Posted 12 Dec 2017 on Hotels
Fireworks in evening over hotel rattles windows. Sunday morning 5am band. At end of street w/market. Small Town so walking distance to everything. Good WiFi and parking.
4 out of 5
by Andrew

San Juan stay

Posted 23 Apr 2017 on Hotels
Great location near everything but not to close so it's nice and quiet when you want it to be. Gated parking which is very nice and right in front of your room. No safe in the rooms but they have one at the front desk and I had no issues with that. For the price you are not gonna find much better in the area. Don't expect any major luxury that's not this place but for a decent night of rest and breakfast perfect.
3 out of 5
by christian

Everything you need for a short stay in San Juan

Posted 14 Apr 2017 on Hotels
The hotel is not super fancy, but at around 60 usd for a double room it is fairly cheap for San Juan. You get free breakfast (nica style), and safe parking if front of the rooms in a closed courtyard.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle WA

Spent seven days there.

Posted 26 Mar 2017
Nice little hotel and got along with all the staff just fine, a smile helps and being a nice person also. Close to town but quiet at night. Breakfast is a little starter meal and the coffee excellent. Would stay there again anytime I can go back, rates were not that bad but I dont travel on a shoestring budget either. Plenty of hot water for the shower and I was on the third floor.
4 out of 5
by A verified traveler

Posted 24 Nov 2016 on Hotels
I ALWAYS STAY AT THE ROYAL CHATEAU WHEN I`M IN SJDS, IT`S A GREAT VALUE AND THE STAFF IS VERY FRIENDLY.
4 out of 5
by A verified traveler

Would definately stay again

Posted 9 Nov 2016 on Hotels
A friendly, courteous and helpful staff just seems to make a hotel stay more comfortable and enjoyable. Thank you