Ratings based on 7 Verified Reviews

4.4 out of 5
4.6 Room cleanliness
4.7 Service & staff
3.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Jun 2024
Friendly and accommodating staff. Clean, comfortable and beautiful interior of the hotel. Would definitely recommend.
5 out of 5
by A verified traveler

Posted 6 Mar 2024
the personal is very kind and protective.
Comment from Hotel Management
18 Apr 2024 by Gracias por calificarnos, Hotel Management
Gracias por tomarse el tiempo para calificarnos. Apreciamos su apoyo y esperamos que haya tenido una excelente experiencia con nosotros ¡Esperamos verle de nuevo pronto en nuestro hotel!
3 out of 5
by A verified traveler

Posted 1 Mar 2024
The nicest, friendliest staff I have experienced in a very long time. The amenities were subjectively poor for my taste. However, if we were to rate this hotel simply on the warm, professional, truly caring methods and behaviors of the staff, this would be on par with the Four Seasons.
Comment from Hotel Management
18 Apr 2024 by Gracias por calificarnos, Hotel Management
Apreciamos su comentario. Tomaremos en cuenta todas las sugerencias de nuestros clientes para mejorar constantemente. Esperamos en su próxima visita poder sorprenderle.
5 out of 5
by A verified traveler

Posted 8 Dec 2022
un hotel muy bonito ubicado en el centro de la ciudad , queda cerca a todo , el servicio del personal espectacular las habitaciones muy cómodas y limpias la comida del restaurante deliiiiii , seguro volveré en mis próximos viajes
Comment from Hotel Management
18 Apr 2024 by Gracias por calificarnos, Hotel Management
Gracias por tomarse el tiempo para calificarnos. Apreciamos su apoyo y esperamos que haya tenido una excelente experiencia con nosotros ¡Esperamos verle de nuevo pronto en nuestro hotel!
3 out of 5
by A verified traveler

Select a different hotel

Posted 17 Jan 2020 on Hotels
More value for monay staying in a cheeper hotel. Hotel is ok (reception, location and service). Not impressed by the breakfast, expected more. Quality of hotel rooms is very different and do not expect to get a room that looks like the photo. We had two rooms where one was nice and renovated, the other room was old (changed room 3 times until we got a room of a decent standard). Also was lots of noice from the street on all the rooms we had. My advice is select a different hotel.
Comment from Hotel Management
22 Jan 2020 by nael, Hotel Management
haremos lo posible para mejorar , gracias por sus comentarios
5 out of 5
by A verified traveler from Bogota

Posted 11 Sep 2019
La ubicación del hotel es excelente la limpieza de las habitaciones es impecable,las instalaciones del hotel son espectaculares ,el personal muy atento
Comment from Hotel Management
2 Oct 2019 by nael, Hotel Management
nos alegra que su experiencia a sido inolvidable
5 out of 5
by A verified traveler from Bogota

Posted 20 Aug 2019
Lo que mas me gusto aparte de las instalaciones físicas, es la calidez de su personal, ademas la especialidad de su comida es única. excelente.
Comment from Hotel Management
26 Aug 2019 by nael, Hotel Management
gracias hector nos alegra que su estadía higa sido placentera