Ratings based on 53 Verified Reviews

4.4 out of 5
73% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Atwater

Posted 14 Jun 2022
Casa Calila is a quaint little hotel very centrally located in San Jose Iturbide. You can walk anywhere in the town. They have fantastic breakfasts made to order. The only negative is no A/C and it can get pretty warm during summer months. I will definitely stay here again, just not during the summer.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Oct 2021
4 out of 5
by A verified traveler

Posted 28 Jan 2020 on Hotels
Comment from Hotel Management
3 Feb 2020 by LB, Hotel Management
Gracias por su calificación, lo esperamos de nueva cuenta
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jun 2019 on Hotels
3 out of 5
Recommended
for Personal Event
by A verified traveler

No Happy at all

Posted 2 Apr 2018 on Hotels
They charge my Credit Card TWO times!
Comment from Hotel Management
4 Apr 2018 by Luis, Hotel Management
Hello, It was our mistake, and we sent you a message in the Expedia reservation, we asked you to give us your bank account, so we could refund the double charge. We are so sorry about what happened, we are new using Expedia, and you were our first customer, we did not know that Expedia charges the fee to our guests when they make the reservation online. Please, can you send me your bank account, so we can make the charge back?
4 out of 5
by A verified traveler

Buen hotel.

Posted 9 Jan 2022 on Hotels
Esta muy bien el hotel, solo tiene el detalle de la puerta del baño muy ruidosa, el diseño es genial pero si usas el baño por la noche despertaran todos.
5 out of 5
by A verified traveler

Posted 26 Dec 2021
La atención fue buena desde recepción hasta las personas de cafetería
2 out of 5
by A verified traveler

Posted 7 Nov 2021 on Hotels
Comment from Hotel Management
7 Nov 2021 by LB, Hotel Management
Nos gustaría saber un poco más sobre su estadía, por favor envíenos un correo a contacto@hotelcasacalila.com Saludos
3 out of 5
by A verified traveler

Horrendo!

Posted 6 Oct 2021 on Hotels
Regadera con jabónes abiertos, sábanas apestosas, puerta del baño parecida a un toril y sin privacidad y lo que es peor una damita imposible abrir y cerrar cómodamente, pintura de color funeraria, colchon extraduro, mobiliario improvisado de yeso maltratado. He reservado en lugares en el mismo estado en $250.00 pesos más $100.00×2 personas=$200.00 del desayuno $450.00 pague casi el doblé 808.00 el precio con impuestos de Hoteles.com $794.00 ni siquiera me hicieron el cargo correcto Me hicieron firmar que si se robaban el vehículo del estacionamiento dentro del casa calila no se hacían responsables, mmm por cierto con goteras!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jun 2021 on Hotels