Ratings based on 324 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Apr 2024
It's spacious.
by A verified traveler
Posted 27 Apr 2024
by A verified traveler from Modesto
Posted 23 Apr 2024
Great place
Comment from Hotel Management
25 Apr 2024 by General Manager, Hotel Management
Dear David,Thank you for being our guest at Signia by Hilton San Jose. We trust you had a great stay at our hotel! Our team hopes to welcome you back soon. The Signia by Hilton San Jose Team
by A verified traveler
Posted 19 Apr 2024
by A verified traveler
Posted 15 Apr 2024
Hotel lobby clean. Shower clogged up with first shower
Comment from Hotel Management
17 Apr 2024 by General Manager, Hotel Management
Dear Sharron,Thank you for the five-star review! We're so pleased you enjoyed our bold and clean facilities. We also appreciate your feedback, which will help us improve the experience of future guests. We hope you'll visit us again soon.The Signia by Hilton San Jose Team
by A verified traveler
Posted 14 Apr 2024
by A verified traveler
Posted 11 Apr 2024
The shower needs to be gutted and replaced. The television did not work. Safe was locked when we arrived, called for assistance which showed up two and a half hours later. Furniture is old and cracked. Bed was not on the frame correctly. This is a very poor room was way overpriced. The food in their "bar" was excellent.
Comment from Hotel Management
12 Apr 2024 by General Manager, Hotel Management
Dear Brian,Guest feedback is always appreciated and welcome, so thank you for taking the time to share your comments. It's always our goal to provide all our guests with an excellent and comfortable stay, and we apologize for dropping the ball for you on this occasion. Rest assured, your remarks will be discussed internally so that we can use this as a training tool and prevent this from occurring again. Many travelers choose to stay with us year after year, and we'd be grateful for the opportunity to host you again to show you what keeps them coming back.The Signia by Hilton San Jose Team
by A verified traveler
Posted 10 Apr 2024
by A verified traveler
Posted 7 Apr 2024
wewfwc
Comment from Hotel Management
10 Apr 2024 by General Manager, Hotel Management
Dear Matt,Thank you for being our guest at Signia by Hilton San Jose. We trust you had a comfortable and relaxing stay. It would be our pleasure to welcome you again next time you travel to San Jose.The Signia by Hilton San Jose Team
by A verified traveler
Posted 7 Apr 2024
Easy access to church and around main downtown . Clean and big rooms. Pleasant staff from desk to velet parking .
Comment from Hotel Management
8 Apr 2024 by General Manager, Hotel Management
Dear Rodolfo,We're delighted to learn that our convenient location made it easy for you to access the church and navigate downtown. We're also glad you appreciated the comfort, cleanliness, and spaciousness of our rooms. It's gratifying to hear that our team provided you with a pleasant experience, and we eagerly await your next enjoyable stay.The Signia by Hilton San Jose Team
