Ratings based on 5 Verified Reviews

3.8 out of 5
75% of guests recommend
4.2 Room cleanliness
3.8 Service & staff
3.6 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

⭐️⭐️⭐️⭐️⭐️

Posted 21 Jun 2018 on Hotels
Great location close to restaurant & Winchester Mystery House. Place was very clean and a quiet location loved it, will definitely come back again.
Comment from Hotel Management
21 Jun 2018 by Dean, Hotel Management
Thank you! Glad that you enjoyed your stay. Please come back anytime!
2 out of 5
by A verified traveler from west Sacramento, CA

Would not recommend

Posted 17 Jan 2018
I arrived and hotel had confusion on what room was assigned, gave me wrong access codes, etc. Room was similar to a prison cell in size. My job cancelled first day and hotel refused to cancel any part of the rental causing me to have to pay for 5 days even though I checked out after 1 day.
Comment from Hotel Management
23 Jan 2018 by Dean, Hotel Management
We apologize for giving you the wrong codes at first, which was corrected right away. The special rate that you booked was non-refundable, we are sorry your job cancelled.
3 out of 5
Recommended
for Everyone
by A verified traveler from La Verne, CA

Great central location to shops

Posted 6 Jan 2018
Very nice facility, steps from Santana Row. Beds were very comfy & bathroom was clean. Vinyl floors were not; our feet got dirty walking from the bathroom to the bedroom. Ran out of toilet paper & there were no spares. Fortunately we had our own tissue. Parking was a mess; all spaces were taken, all day. Had to leave my car at my sisters and she would drive us back & forth. We did not use upstairs kitchen or living space, it appeared others were. Our downstairs space was minimalist. But, for the price that's what you get!
Comment from Hotel Management
12 Jan 2018 by Dean, Hotel Management
Sorry to hear that you ran out of toilet paper and found the floor dusty - we would have fixed those for you if you had let us know! :) The parking can indeed be difficult, but everyone has found parking before. Sorry it was so difficult for you!
4 out of 5
by Ashly

Posted 5 Jan 2018 on Hotels
Was not as described but clean - you share the house nothing is private about it besides your room on the third flight of stairs
Comment from Hotel Management
12 Jan 2018 by Dean, Hotel Management
Sorry for the confusion. Yes, the house is shared (kitchen, living room), and your room and bathroom are private. We are working with Expedia to clarify the description.
5 out of 5
by A verified traveler

Posted 17 Jun 2018 on Hotels
A highly recommend clean and comfy apartment! Living roon and kitchen are shared but the room and bathroom is private with good security. There was no desk in the room I stayed but it didn't bother too much since I could use the dinning table. Most of all, I got very prompt reply from the owner whenver I had questions. I'll definetely want to come back again!
Comment from Hotel Management
20 Jun 2018 by Chen, Hotel Management
Thanks YingChun! Glad you enjoyed your stay! Welcome back anytime!