Ratings based on 471 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Mar 2024
Comment from Hotel Management
12 Apr 2024 by Brand Experience Team, Hotel Management
Hi Akshay,Thank you for the amazing rating!! Maz K.#Team6
by A verified traveler
Posted 24 Mar 2024
Dirty and too expensive! Nothing in the room.
Comment from Hotel Management
2 Apr 2024 by Nancy Y., Hotel Management
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6
by A verified traveler
Don't Book this Sleaze Hotel
Posted 20 Feb 2024 on HotelsThis hotel should not be on any list it is horrible. I think it's a place where people live like apartments. There was lots of vehicles coming and going, also I believe forgive me if I'm wrong but there might have been prostitution occurring.
by A verified traveler
Posted 16 Jan 2024 on Hotels
by A verified traveler
Posted 7 Jan 2024
The staff was kind and understanding. Check-in was fine, then I got to my room. Approx. 1 dozen children playing in parking area near my car. There were social service offices occupying 2 or 3 rooms. Belligerent youth smoking marijuana directly in front of my 2nd floor unit. I felt unsafe. This is not a property to reserve for your guests without proper warning. They need to make up their minds whether this is a motor inn or housing for the downtrodden. The price was comparable to other properties, and more than airport units. I chose the property because I was traveling with pets and wanted a motel style rental with close proximately to my brand new car.
Comment from Hotel Management
16 Jan 2024 by Nancy Y., Hotel Management
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6
by A verified traveler
Posted 13 Dec 2023
by A verified traveler
Posted 30 Sep 2023 on Hotels
Comment from Hotel Management
2 Oct 2023 by Simran, Hotel Management
Hi Neil,Thanks for your review, we really appreciate the support.
by A verified traveler
Posted 18 Sep 2023
by A verified traveler
Posted 28 Aug 2023
Looked a little rough at first but ended up being a nice experience. There are a few good restaurants just around the corner and a couple coffee shops. Also convenient for the SAP center and the convention center, a 10 min. Walk to SAP and 20 to the Convention Center.
Comment from Hotel Management
28 Aug 2023 by Sim, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 4 Mar 2023
Booked a king size bed, got two full beds. People in the parking lot sleeping in their vehicles.
Comment from Hotel Management
15 Mar 2023 by Nancy Y., Hotel Management
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6
