Ratings based on 530 Verified Reviews

4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jun 2024
5 out of 5
by A verified traveler

Posted 7 Jun 2024
Great value for money. Staff is fabulous. Great rooms. Warm layout of the property.
5 out of 5
by A verified traveler

Posted 6 Jun 2024
A unique and beautiful place! Feels like the staff is a part of big family. Will definitely stay there next time visiting San Jose.
5 out of 5
by A verified traveler from La Verkin

Posted 5 Jun 2024
Great stay. Cool hotel. No complaints at all
Comment from Hotel Management
5 Jun 2024 by Miriam Alvarez, Hotel Management
We greatly appreciate your comment, we hope to see you again another time.Greetings
5 out of 5
by A verified traveler from GLEN BURNIE

Posted 27 May 2024
The property has friendly staff, beautiful decor with paintings on every wall. The breakfast was freahly cooked every morning a la carte.
Comment from Hotel Management
3 Jun 2024 by Margaret, Hotel Management
thank you for staying with us and giving us your comment
5 out of 5
by A verified traveler

Posted 20 May 2024
Very friendly staff, clean and nice place with great breakfast
Comment from Hotel Management
21 May 2024 by Margaret, Hotel Management
muchas gracias por cmentarnos tu opinion, fue un gusto atenderte
5 out of 5
by A verified traveler

Posted 16 May 2024
As someone living in CR I love this hotel when I come up to San Jose for errands. I have known the hotel staff over many years and they are all super friendly and helpful.
Comment from Hotel Management
20 May 2024 by Margaret, Hotel Management
siempre ha sido un gusto atenderle , muchas gracias
5 out of 5
by A verified traveler

Posted 7 May 2024
Great staff. Old hotel but reasonably priced. And well maintained. And elegant.
Comment from Hotel Management
20 May 2024 by Margaret, Hotel Management
muchas gracias por compartirnos tu opinion que valoramos mucho
5 out of 5
by A verified traveler

Posted 2 May 2024
I absolutely loved my stay at Casa Roland. So magical.
Comment from Hotel Management
20 May 2024 by Margaret, Hotel Management
absolutamente para nosotros fue un placer tenerte con nosotros
5 out of 5
by A verified traveler

Posted 26 Apr 2024
For 18 years I have been coming here. Love this quirk6 hotel and especially the staff. Always friendly & helpful. My home from home!
Comment from Hotel Management
30 Apr 2024 by Margaret, Hotel Management
muchas gracias DON YAN para nosotros es un gusto atenderle eres parte de nuestra familia