Ratings based on 371 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jun 2024
Nice place, no AC in some rooms, ask first
by A verified traveler
Posted 25 May 2024
The huge botanical garden attached to the property was gorgeous and a lovely space to walk in. The lobby and dining room is beautifully decorated, with an incredible display of local rocks and minerals. The hotel ad implied our room would have handrails in the bathroom, but it did not.
by A verified traveler
Posted 18 Apr 2024
Beautiful Garden and great food!
by A verified traveler
Posted 12 Apr 2024
Beautiful gardens with a wide variety of birds. The lobby has a mineral museum. The front desk receptionist Brian was very friendly and knowledgeable about the local wildlife. The breakfast was delicious. The room is spacious with views of the mountains and trees.
by A verified traveler
Posted 7 Apr 2024
We had excellent advice from the front desk after a medical incident that needed attention. They called the medical services, and an EMT group arrived within 20 minutes and attended to my injury. They were courteous, detailed, and thoroughly professional, and did not charge for the visit. We were thankful for the advice, and appreciate the medical system in Costa Rica.
by A verified traveler
Posted 3 Apr 2024
by A verified traveler from plano
Posted 2 Apr 2024
The hotel has very beautiful backyard, and the food served at the restaurant is also excellent.
by A verified traveler
Posted 12 Mar 2024
by A verified traveler
Posted 17 Feb 2024
Beautiful clean place with gardens that must be visited
by A verified traveler
Posted 23 Jan 2024
